Our Kenmore elite HE 3T front load washer will go part way through a cycle then a F11 code flashes. Dont have a manual and was wondering what this code means.
"F11" is a Serial Communications error. This is an indication of a communications problem between the Central Control Unit (CCU), Motor Control Unit (MCU), or the interconnecting wiring between the two. The following link explains:
For a full explanation of all the error codes, each one of these washers comes with a technical data sheet inside.
To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.
The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.
Replacement parts (if required) can be purchased at any of the following web sites:
Prices will vary between sites so shop and compare. The first three sites on the list include helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need. If you have questions, or need additional assistance, please post back and let me know.
Read through the information provided and if you have questions, please post back with your MODEL NUMBER and let me know. I hope you find this information helpful.
Testimonial: "Thanx a heap, wouldnt have known where to start looking"
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Clean Out your Water pump filter if that is not dirty replace the water pump. f02 is Code for LD Long Drain something is clogging your water drain in the washer or your kids rock or pen got stuck and chewed up the blades on the water pump
F2 = Long Drain. Most common cause is something (or lots of things) stuck in the drain pump. There are screws at the bottom of the front panel that can be removed to check it out. If the screws look like stars they are Torx head screws, get driver from most home centers.
First, attempt to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). In many cases, this is all that is required in order to correct momentary glitches with the unit. If the error code reappears, follow the advice provided in the link. In the majority of the cases, I've experienced, it was the CCU that caused the problem.
If you have questions, or require additional assistance, please let me know. I hope this helps you.
I have the HE 3t and an error code of f flashes at the 9 minute mark. Can any one help with this problem? When I contacted customer service that told me to unplug the machine and plug it back in. This did not solve the problem. Any suggestions?? Thanks, Paula
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