Question about Sony Ericsson K800i Cellular Phone

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Cant switch on off only white screen

My se K800i was totally dead only white screen nothing more then i got it flashed from SE service center india but now i m able to recieve only incoming and one error message CONFIGURATION ERROR. CONTACT YOUR NETWORK SERVICE PROVIDER.

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Ok ur main software form the phone and file sistem does not mach bouth sould be the same in order to work properly who flsh the phone probably flash just the main software bout not the FS go back and told them to completly flash and customize your phone with the same Main and FS

Posted on Apr 23, 2008


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1 Answer

When i switch on my phone i just get a blank white screen

Hello and Welcome to FixYa!

This is a famous bug with SE Phones, know as WSOD (White screen of death), but no need to worry, IF you have the Data Cable of your phone. If you have it then proceed, because we without it, we will not be able to reprogram your Phone's firmware. The firmware is buggy and there is a utility by Sony Ericsson, named as SEUS (Sony Ericsson Update Service) what the program will do is make your phone as in Out of the box condition.
I've done it many times, as I'm a SE Lover, its easy and fast, and is also a good practice in order to extend your phone's life and stability.
Ok the program and other information you will need is all there on the SE site, and I've attached that link below.
This is the only free, tested and most efficient way to get your phone back.
In Case you are having issues/problems/questions, I'm here to help. Do tell me.
If you think I was of help, your token of appreciation in the form of rating will be esteemed.
Concerned, Nooh

P.S: SE K800i Update Service

Aug 03, 2010 | Sony Ericsson K800i Cellular Phone

1 Answer

My SE K800i is shut down permanently, what could be the possible reason? When i showed it to SE service center they replied that the cell's motherboard is damaged. When surfed internet on this problem, i...

I have had the same problem with my K850i. Trying the EROM update process is not useful because the phone is dead so the software won't see it. I had to send mine to the nearest SE service centre. When I get back to get the unit I asked what the problem with my phone they stated that it was an EROM fault but that is was beyond economical repair and had to replace the main board. You really need to send it back to the service centre and just hope that they'll do something with it. I wasn't charged for it as it was under warranty and it was a manufacturers fault.

Jul 29, 2010 | Sony Ericsson K800i Cellular Phone

1 Answer

Flashing white screen

you update and now its not working?????????????

May 07, 2010 | Sony Ericsson K800i Cellular Phone

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Dead sony ericsson k800i

Read my tutorial on that:

Dec 25, 2009 | Sony Ericsson K800i Cellular Phone

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My sony erricson K800i is stuck...i get only white screen when i restart the phone and when i switch off also white i just pull off the battery ...please let me knw ho i can format the phone

You need to flash the phone with correct firmware. join this forum (free), you'll learn how to flash, unlock, debrand and mod your SE phone. (copy and paste in browser)

Jun 16, 2009 | Sony Ericsson K800i Cellular Phone

1 Answer

Se k800i dead

Try updating it with Sony Ericsson Update service on the sony Ericsson site using your data cable. I did it with a clients phone...

Mar 06, 2008 | Sony Ericsson K800i Cellular Phone

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SE K800i wont turn on


Mar 02, 2008 | Sony Ericsson K800i Cellular Phone

1 Answer

Dead K800i

Sony Ericssons are unfortunatell very sensitive to software errors. I had the same problem and it just wouldn't turn on or the screen would flash white and it would turn off again.And it wasn't the battery. You need to take to a service/ repair center to reload your phone's Flash software

Feb 29, 2008 | Sony Ericsson K800i Cellular Phone

1 Answer

Wont turn on

you are experiencing sony's white screen of death, its commonon SE models - its a problem in their software / firmware. You will need to have it flashed by a professional service center, as it is a DB2020 and would require about an hour of work. If it's under warranty bring it to the original store for an exchange or free repair

Nov 24, 2007 | Sony Ericsson K800i Cellular Phone

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