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Posted on Jul 21, 2010
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For no reason, my HP laptop stopped working the internet. It works perfectly otherwise. I hard connected the laptop directly to my wirelessouter as well as my modem, still it will not connect to internet.

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Shadowgrass

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  • Contributor 15 Answers
  • Posted on Jul 22, 2010
Shadowgrass
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Joined: Jul 21, 2010
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Connectivity issues can be many.

I would start my first rebooting the main modem.
Once that is up, reboot the wireless router.
Once that is uo, reboot the laptop.
Try to connect.

If that does not work, eliminate the wireless router and connect the laptop directly to the modem via Ethernet cable and reboot the computer again and see if it works. If it does, then it is something with the wireless router. If it doesn't, i would contact the provider so they can verify that they can see your modem on their network. If they cannot, they will advise you further (hardware/cabling issue). This is all assuming that nothing has been changed on any settings of the laptop, router or modem.

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