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My philips SA33XX wont turn on or charge via the pc i have tried to repair it using the manager but cannot find it when i connect my device

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  • Anonymous Jan 10, 2009

    i have the same problem...its so annoying i am ringing the stupid shop 2mrw.. >:(

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Found out that the usb cable wasnt working it had loose wires in it.

Posted on Apr 24, 2008

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Says philips than turn off


Hi maliksmalls,

I would attempt a Repair/Recovery, which will restore your device to factory settings as well as update the firmware and improve functionality of your player.

You can find a lot of valuable information on the Philips Support Site: http://ow.ly/6j8hW

After performing the Repair, allow your player to charge for several hours and be sure to practice a regular charging routine. If you have any additional questions, you can chat at the above link or you can reach Consumer Care at 1-888-744-5477.

Hope this helps! If so, let me know by rating this solution. Thanks!

REPAIR INSTRUCTIONS:

Use a pen tip or other sharp object to insert the RESET hole gently on the side of the player and connect it again to your PC.
If it is still not recognized, your player may be at fault. Try the Philips Device Manager software.

NOTE: Contents will be removed by using the repair function.

1. Install the Philips Device Manager and run it with your player connected to your PC. You can download it under the Software & drivers section.

2. Click the Repair tab in the Device Manager, press and hold the corresponding recovery key on the player when connecting it to your PC.


3. Follow the PC screen to recover your player.

You can find the recovery key on your player from the below table:

110527093953_75276.jpg

Aug 27, 2011 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Problem with the Philips SA3525\97 MP3 Player Connect To Pc Use Device Manager To Repair


Via this link you can download the device manager:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3125/97&scy=hu&slg=hu&mid=Link_Software

Install the software on to your PC and try to connect the device to the usb port. If the PC doesn't see the device you should download the firmware upgrade software from this link also.
With this you can repair your player.
I hope I could help you,
Thanks
gylacz

Apr 05, 2011 | Philips SA3125\02 MP3 Player

1 Answer

Every time I turn the mp3 player on it says to connect to pc and use device manager to repair. Tried doing this but it does not work! To make matters worse it wont work on windows media player can anyone...


Hello,
via this link you can download the device manager:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=ua&mid=Link_Software&ctn=SA3125/02

Install the software on to your PC and try to connect the device to the usb port. If the PC doesn't see the device you should download the firmware upgrade software from this link also.
With this you can repair your player.
I hope I could help you,
bye, gylacz

Feb 07, 2011 | Philips SA3125\02 MP3 Player

2 Answers

It wont work


goto philips.com then under support and elctronics find your model and download the repair utility and run it on your mp3 player try that first you can also put it into recovery mode by holding the volume up button while you connect it to the pc

Sep 27, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

My philips gogear wont turn on


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 14, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Mp3 wont charge


There is a lock on the side - unlock it and try charging again.
Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 27, 2008 | Philips SA5145 MP3 Player

5 Answers

Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...


I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

May 21, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips SA33XX


my devce phillipssa33xx does not support with computer so give me any solution for this

Apr 22, 2008 | MP3 & Digital Media Players

2 Answers

Wont start


Could be corrupt firmware.

Install and run Philips Device Manager from the product CD.

Select the Repair / Restore option.

Press and hold [VOL+] on the player whilst connecting to the PC, and follow the on-screen prompts.

Apr 01, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Wont stay turned on.



1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GoGear SA178 MP3 Player

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