Question about SanDisk Sansa e250 MP3 Player

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Sansa disc won't charge

When i attempt to charge my sansa, it shuts off,therefore i am unable to charge it.When i turn it on first before i insert the charger,it works,then when the charger is inserted it instantly shuts off. I have tried multiple cords all of which works fine.

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  • 528 Answers

Hi. Sansa has its own protective mode. Once device is fully charge it will turn off itself to avoid over charging. I have provided you a manual for your device. Please click here.

Posted on Jul 22, 2010

  • 1 more comment 
  • clennonlisa Jul 22, 2010

    My disc says LOW BATTERY, so it's not over charged. This is the first time i had this problem.Please help.... I NEED MY TUNES!!!!!!!!!

  • clennonlisa Jul 22, 2010

    Also it's a SANSA CLIP not e250.

  • Archie Cruz
    Archie Cruz Jul 22, 2010

    Try to reset the device. Below are few methods.



    -holding power up for 15sec to reset device

    -putting on hold and press center button for 20seconds

    -holding volume + key for a while will reset the device

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Posted on Jan 02, 2017

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1 Answer

My mp3 player wont charge but will turn on when pouted in


connect the Sansa (via the player's USB cord) to different USB ports on the computer until the Sansa starts to charge. A weak or non-working USB port won't charge the Sansa.

  • Reset the Sansa MP3 player. Slide the player's "Power" switch all the way up to the "On" position. Hold the switch in that position for 20 seconds. The Sansa resets. Try to charge the player.
  • Install the latest firmware onto the Sansa MP3 player. Download the Sansa Firmware Updated (link in References), and then click the link in Resources for the specific model of Sansa you own to learn how to update the player's firmware.
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    Your battery is low, therefore the player is shutting down.
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    -Tha Mp3 Doctor

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    "unable to charge", "insert sim". is your phone been dropped or got wet? if unable to charge, when using a wall charger, try different outlets. if using onl one charger, tr different chargers. if it won't work, try other compatible batteries if you would get a charging message. if does not work, have your phone checked with a service center

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