Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC

1 Answer

My computer keeps telling me my Norton AntiVirus cover is out of date. This was renewed on Friday 4 April. Order No. 1847546580. Password: tinker. Please confirm

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 30 Answers

You need to update this order number into Norton Antivirus. Additionally NAV may actually need to be reinstalled. Symantec should be able to talk you through any issues with your resubscription process, as you haven't been specific enough with what you have done on with your client software during the renewal fo your subscription.

Symantecs contact information is available from http://www.symantec.com/feedback/contactus.jsp

Posted on Apr 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Help yahoo com


contact symantec to get it sorted out
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb or

Turn off Norton Automatic Renewal service This document provides you the steps to turn off or cancel the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal. You may need to follow these steps if you have got a new Norton product and need to cancel the service on a previous product which you no longer use.
If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Norton Protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.
Turn off Norton Automatic Renewal service
  1. Go to Norton Management to cancel the Norton Automatic Renewal service.
  2. Click Sign In.
  3. Sign in to Norton with your email address and password.
  4. Under Automatic Renewal, next to the Norton product for which you want to cancel Automatic Renewal, click Off.

https://support.norton.com/sp/en/aa/norton-billing/current/solutions/kb20090818144126EN_EndUserProfile_en_us?entsrc=redirect_pubweb

contact symantec
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb

Aug 29, 2014 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Signed up for renewal subscription but can't activate it. i may have a virus on my computer


Hi,

If you have purchased the renewal for Norton Antivirus you van click on renew now and enter the renewal code that you have recived in the e-mail of the purchase.
If you suspect virus on the computer go to the website www.norton.com/npe there you will get a Tool called Norton Power erasor Tool , You can Download and install that Tool . Then you can run that tool . Run a scan including registry scan .

Apr 20, 2011 | Symantec Norton AntiVirus 2003 for PC

1 Answer

I have a Norton account with automatic renewal. It is on automatic renewal with a renewal date of April 15. My PC was recently serviced and the repair form replaced Norton with McAfee. I was happy...


go to http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBsQFjAA&url=http%3A%2F%2Fwww.mynortonaccount.com%2F&ei=8aE9TebgKIHGlQfix_TTDA&usg=AFQjCNEF1whBt6NtlZlxw-OaCVM7XaVmAQ

use the account information you used to create the account. Once in there you can uncheck the product in the auto renewal feature.

I woudl also suggest telling the repair person they should be more informed. McAfee is not as good as norton in anyway. You also do not need to buy a new PC to get norton you can get it from a store as well.

I would also suggestyou lookign in to Avast! or AVG virus scan. They work better and use less computer resources (memory, cpu time, etc) than both norton and mcafee.

Jan 24, 2011 | Symantec Norton AntiVirus 2004 for PC

1 Answer

Renewal free norton Antirus 2010.


If you only need the anti-virus component of Norton 360 (it also includes an email filter and some other components) then I would recommend a newly-available free antivirus program, see the instructions for installation here:
http://www.fixya.com/support/r5317428-actually_free_antivirus_software_windows

However, if you do need the other components of Norton 360 I would choose another paid software. You can either go online to Norton's website and download the newest version of Norton 360 here:
http://antivirus.norton.com/content/en/us/home_homeoffice/html/paid/seo02252010/SEO_Static_Option_3_Col_Radio_02252010.html?om_sem_cid=hho_sem_sy:us:ggl:en:e|kw0000004480|5995564156&om_sem_site={adcopy}
When the program tells you that it has expired five days ago there is likely a link in this window for a website at which you can renew your subscription. This is likely a cheaper alternative to buying an entire new version of Norton 360 and will do the same thing, so try following this link and paying to increase your subscription if you want the suite of security software.

Your computer will now be secured from threats again!
please rate my solution

Jul 20, 2010 | Symantec Norton 360 Security

1 Answer

I have been referred to you by Symantec UK under account referencde KMM21292276111273L0KM and the text of message to them yesterday afternoon was QuoteGood afternoon Earlier today, I had to renew my...


I am sorry but I cannot see how this site can possibly help you resolve a billing issue with Symantec. Nor can I see any possible reason why they would have referred you to a third party. You need to take this up with Symantec.

Sep 08, 2009 | Symantec Norton AntiVirus 2008: Windows

2 Answers

I have just tried to renew my Norton 360 1 year subscription. My order number is 1860774787. I was told that my card was charged with £39.99 but I would have to download as I put the wrong password on...


Hi thelma_glend
now you are not telling where it is, but do this :
1.On the site where you bough it (purchase it) It has to bee a contact link, go there and write/phone to them, and tell them about the problem.
2. try to contact your bank and say you have not received the product you have ordered.
3. try to contact Norton Support and ask them :
http://www.symantec.com/norton/support/dtree.jsp?id=returns&selected_nav=&pvid=
You can also try to contact the support team thrue your product, I mean it is in the right corner(help or support).

See if you can use theese codes, the you get 25 % off the price : http://www.softwarediscountcodes.com/norton-360.html

I mean you have the possibility to return the produkt if you not have used it
Hope that helps
Have a nice day
If it not helps please return here.

Sep 01, 2009 | Symantec Norton AntiVirus 2008: Windows

1 Answer

My computer keeps telling me


Call them and explain your situation. The phone number is in this list. Good Luck→
http://www.hardtofind800numbers.com/listings/s.htm

Mar 26, 2009 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Jan 09, 2009 | Internet & Communication Software

1 Answer

I cannot tell if my norton security system is operational, because there is confusion about the subscritption renewal


go to your online norton account and check the renewal date.

if the norton tray icon is green, it's active. if red, or black, it may not be. also, when the norton runs out, the windows warning will come up saying the system may not be protected due to no anti-virus.

note: there are many free a/v and anti-spyware programs available so you need not pay for anything. www.downloads.com

Nov 29, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

Anti virus updates


The program you're using is out of date and if you haven't renewed the Norton 2004 since then, you will have to purchase a new version or updates to work.

Jul 22, 2008 | Symantec Norton AntiVirus 2004 - (Open...

Not finding what you are looking for?
Symantec Norton AntiVirus 2004 - (Open Box) for PC Logo

Related Topics:

80 people viewed this question

Ask a Question

Usually answered in minutes!

Top Symantec Internet & Communication Software Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Mike McWhinney

Level 3 Expert

537 Answers

Tony

Level 3 Expert

2598 Answers

Are you a Symantec Internet and Communication Software Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...