Podcast and music problems
Just to let you know I'm seeing very similar symptoms here, among others. I got my iPod Touch (sorry Apple, but it looks ridiculous uncapitalised) 3rd Generation 64GB a couple of weeks ago as an upgrade to an iPod Classic and, while I'm impressed overall with the Touch as a do-all convergence device, there have been a few teething troubles that I wouldn't have expected with such a mature platform.
1. Smart Playlists containing podcasts do not sync from iTunes to the device in the correct play order unless a workaround is applied. Something similar was true of the Classic, but in that case it was a different workaround. How this can happen, when the core logic should be the same across all hardware devices, is a complete mystery.
2. Live Updating does not work with Smart Playlists until the device is synced with iTunes. E.g. a Smart Playlist of all five star rated songs does not update when a song is given five stars, nor does a podcast drop from a Play Count=0 Smart Playlist once played. These worked perfectly on the Classic, so something is clearly wrong with the Touch's OS. At least podcasts can be manually deleted from the device itself, which goes some way towards working around the problem.
3. Going into the music library on the Touch for the first time after an iTunes sync will often give the Updating Library screen and this can be there for an interminable length of time. Furthermore, once the navigation screen appears the first couple of selection clicks can take several seconds to be recognised. Sometimes this happens even when nothing new was added to the library during the sync! This is inexplicable.
4. Podcasts and other tracks with Remember Playback Position selected will often lose their playback position when the Touch is synced with iTunes, even if no data transfer has taken place. This is particularly annoying when the Touch is subsequently slaved to my car's iPod dock and I have to manually fast-forward through an hour of a show (or temporarily disconnect the device and do the same from the Music screen) to get to where I left off.
5. The e-mail Fetch problem mentioned by the OP.
Of all of the quirks, the latter is the most show-stopping. Many users have defended the Touch and iPhone, in the wake of criticism that they don't offer full multi-tasking, by pointing out that the more critical applications (Mail, Contacts) do offer background polling and/or push facilities. But this is of little consequence when they stop working.
I have one e-mail account set up, which doesn't support Push (or at least Apple's broken interpretation of Push). So I have global Push disabled, Fetch selected as the method of choice for the e-mail account, and the Fetch period set for 15 minutes. WiFi is active all the time the Touch is in my house (and disabled whenever I leave) and the device is normally connected to the mains overnight.
Until a couple of days ago this seemed to work fine, then all of a sudden Mail stopped polling for new messages until it was run manually. Sometimes I can goose it into working once or twice by hard resetting the Touch, after which it stops working again.
Searching through these forums suggests that failure of Fetch to work properly -- with very similar symptoms -- was a big problem with the 2.1 software but that 2.2 fixed this for many users. My iPod Touch is running 3.1.2 so I'd have expected whatever was causing those instances to have been well debugged by now.
I've tried the various solutions suggested by other users, including hard resets, deleting and recreating account settings, forcing the Mail application to close and re-start, all with no discernable effect. One posting even suggested the problem only manifested when running on batteries, which got my hopes up greatly given that the device was on mains power for much of its first couple of weeks when Fetch worked, but alas plugging it into the mains and sending a few test messages got me nowhere.
I'll keep plugging away with others' recommendations but part of the problem is that, even if one of these suggested fixes happens to work, because I've no idea what broke it in the first place there's no guarantee the fix will be a long-term one. It could work for half an hour, or it could work for a year. There'll be no way to tell, so no sense of confidence that the problem has actually been eliminated.
At the moment this issue is annoying but tolerable. Each morning I have to manually run a handful of other programs to fetch updates for RSS feeds, usenet postings, newspaper articles etc. so having to run Mail as well isn't too much of a bind. But I don't have any critical e-mails coming in just now. Once the holidays are over that might change, and not having Fetch work at the 15 minute interval I've specified could become a lot more problematic.
Is anyone else seeing this problem with 3.x iPhones and/or Touches? If so please post details here. Perhaps we can pool our information and find a commonality because, in my experience at least, much of what's out there is either out of date or simply doesn't work.
Jan 03, 2009 |
Apple iPod touch