Question about HP Pavilion dv9000z Notebook
I own a new HP DV9000 Laptop Computer with a 17" monitor. I have not had any problems with it since I purchased it several months ago. Well today when I turned it on it started without any problems except one the Wireless connection never came online. I did several restarts I flipped the wireless switch several times still nothing. if I plug it directly into the DSL Modem the internet works fine but the Wireless capabilities are non existant. can anyone tell me what I can do to try and fix this issue
I read all of the solutions and tried them all, unfortunately non worked. Then I found one that worked for me and fixed it. and fast:
1st - makes sure that your drivers (especially Nvdia network controllers) are installed correctly.
2nd - shutdown , then start and hit F10 to go to BIOS. Find the boot order, IF the networking contoller adapter is disabled, enable it. ! Save at exit and off you go. Immediately my broadcom card was found the moment I switched the button to the right (orange to blue. Everything works fine. My problem started early this morning for no apparent reason, I have the lastest Bios update etc. Good luck.
Posted on Aug 20, 2008
I have just experienced this problem last night.
SYMPTOMS: HP Pavilion dv9000, Win Vista x64 Ultimate. Running on battery, battery level became critical; windows went into 'Hibernate' mode. Upon plugging in to mains power, and resuming the Windows session, the Wireless is still disabled, no matter what position the switch is in.
POSSIBLE CAUSE: Critical battery switches off the wireless network card to preserve power. Motherboard seems to log this status but when re-connecting to mains power the card does not receive power again. Uninstalling the driver and getting Windows to re-install automatically upon re-boot does not work.
SOLUTION: Charge up the battery whilst the computer is running. You can charge it to a substantial level, say, above 25%. Disconnect mains power so that your laptop is running on battery only. Set your wireless switch to OFF (this is usually to the left position, away from the orange indicator). Now run your computer down to the critical battery level again (perhaps overnight). In the morning when you press the power button, the 'CHARGE' indicator (looks like a lightning bolt) on the front of the laptop should flash quickly, indicating that there is no charge in the battery. Remove the battery from the laptop's underside. Wait a couple of seconds, then press and hold the power button for 30 seconds. Keeping the battery off the laptop, reconnect mains power. Boot up your PC. When at the Windows desktop and all your startup programs have finished loading, switch your wireless on (to the right position). You should now have a blue light, and wireless should once again be working. You can now re-insert your battery. You might have to setup your wireless network connection again as mine seemed to be 'lost', but at least hopefully the main problem is now fixed.
Posted on Aug 04, 2008
Hey you guys I've had this problem a few times and here is what I did to fix it:
Before you start make sure your wireless is switched off (to the left)
1. Shut down the computer
2. Unplug the charger
3. Remove the batter
4. Press power button for approx. 1 minute
5. Plug the charger back in
6. Turn on the computer
7. Wait for all of startup programs to load
8. Switch the wireless on (to the right)
9. Put your battery back in, and there you go
Posted on Jul 26, 2010
If your wireless network suddenly disappears out of your Device Hardware list, and no Blue Light.
This is what I did to repair it....
1. Turn off Computer and remove battery as a precaution.
2. Remove the back cover which accesses the memory cards.
3. Next to the memory card you will notice a 1 x 2 inch broadcom card. Remove the 2 screws securing it and carefully remove the card, do not disconnect the 2 wires.
4. Clean the gold contacts at the edge of the card (with a pencil eraser) and wipe clean with a cloth.
5. Insert the card back into the slot and screw it back in.
6. Replace cover and power the computer, Wireless Blue light should come back!
Posted on Dec 17, 2008
You need to do 1 of 3 things. One, take the battery out of your laptop and totally disconnect it from the power. Once you do that hold the power button down for a minute to get the excess energy out of the laptop it really helps a lot. :You might hear clicking. Next, try to reinstall the drive, which can be done by doing to the Device Manager application. Press the vista icon, type in device manager and then re install a driver, your wireless driver. Your computer will help you troubleshoot it, it's pretty helpful. Or, I have the EXACT same laptop, i've had mine replaced 3 times. Once for a bad motherboard - which is a recall on these laptops, another for a bad screen, and the 3rd time for a cracked display hindge. If your laptop is slow or blanks out, freezes, etc. you need to call HP right away to get your laptop replaced. It is a huge recall on them!!! The wireless thing is the same problem I had, so have them replace it!! They replace it even if your out of warranty so don't worry about that. ;) Hope i've helped.
Posted on Mar 18, 2009
Huge numbers of these 6000 and 9000 series laptops have been recalled; due to damage caused by overheating caused by the bios spinning the fan incorrectly.
Main symptom is dead wireless, followed by dead mainboard.
I called HP support and they installed a new mainboard in mine. Replaced the screen and hard drive to boot! They send a box with a label and I had it back a week after I first called.
I'm sorry I don't have links. The recall was due to a class action in 2007. I think the recall began around November 2007. It's not widely advertised.
I may have read about it on theinquirer.co.uk .
Posted on May 16, 2008
I found the quick fix for mine. There was an HP printer (DeskJet F4100 Series) that came with my laptop when I bought it. When my wireless goes out, I make sure to have a program open and my internet hard-wired in. Then, I plug in the printer to USB port and shut my laptop. I wait for a few so the laptop can go to sleep and then open it back up. Wha-lah! The wireless will work for a few days. Hopefully, this helps out others as well...
Posted on May 17, 2010
Just give HP a call and have them ship you out a box for free repair. no home repair can be done to undue a motherboard problem. I just got off the phone with HP and their sending me my box to send it to HP. Don't worry about warranty either, i got my notebook from a friend 2 years ago so its already out of warranty but this is more like a recall so its free.
Posted on Jul 06, 2008
I went to a Linksys dual band wireless n card It work great
I gave up on HP
Posted on Mar 03, 2009
I had the same issue with my HP Pavilion dv9000. One day the wirless was working and the next day...nothing. As my laptop is out of warranty, HP wanted to charge me £267.62 to repair. To add insult to injury, they were going to take two weeks to repair it!
I solved the issues as follows
1) Closed all applications 2) Detached battery (laptop running on mains only) 3) Detached mains supply 4) Wait 10 secs, re-attach mains supply and then start windows normally 5) Hey presto - your wireless should be working again
Posted on Mar 23, 2010
Guys here's the real fix! Very simple to fix. Just install BIOS
WinFlash for HP Notebook System BIOS (for Notebooks with AMD Processors) - Microsoft Windows/Vista-Based
This will update your BIOS and activate your internal network adapter/ wireless card. I recommend you to reinstall your wireless Driver or download this to HP site:
This will work in windows XP, Vista, 7 and 8
Hope it will solved your problem.
Posted on Dec 22, 2014
I called HP on my dv9000 recall for the motherboard, and they said that there was never a recall. I notice that they took down the recall link from their site. They said they would fix it for $270.00. What do I do?
Posted on Feb 26, 2011
No solution same problem at frys electronics i bought warranty for five years they say it was not the hardeware it is software problem.
Posted on Jan 23, 2011
Its a flaw on notebooks with HP powersaving plan, plug the mains power in, goto taskmanager and disable the ethernet connection.
(Not the wireless connection).
Change the power plan (right click the battery icon) and select performance.
Restart the notebook with the mains still connected, and it will work for wireless connections. (you may need to reconfigure the wireless routers connection tho)
Happy christmas and good luck!
Posted on Dec 25, 2008
i have the same problem , my warranty is over but hp is still fixing for free use the above link . they will send you a box to ship your comp in for free and return it for free
Posted on Jan 07, 2009
Dv9000 - if your wifi is not working don't waste your time with the simple driver related issue, just call HP they will walk you through the needless step process to diagnose your problem. If there is no wifi that means there is no WIFI drivers loaded in device manager, so nothing to uninstall. DUH!!!!. Also if you want to take out a step from the HP support guys just update the bios, as of the wirting of the tantrum :D for the DV9310US it was Bios F.40.
Prior to calling HP
If step 1 cannot be done because there are no wifi present then move on to step 3
Step 1 uninstall the wireless drivers
Step 2 reinstall wireless drivers
Step 2a did reinstalling help? no go on to step 3. if it did well it worked this time. hahaha
Step 3 Download Bios update
Step 3a1 If you can plug in a ethernet cable on your laptop download bios update there, if not on another computer waste a cdr and burn it to the disc.
Step 3a Plug in laptop before running bios update
Step 3b Watch laptop power down
Step 3c Turn on laptop and press F10 when you see the HP logo
Step 4 Verify the newest version in bios F10 for setup
Step 5 Reboot laptop
Step 6 move wifi switch to the right, did the light change? no "Call HP"
Once the above is complete call HP or assuming your wifi works, probably "NOT". Once you get your CSO number and receive the laptop box, put your laptop into the box, no battery, no accessories, no left over cdrom or dvdrom, and if you value your data, pull out the harddrive and store in a cool non damp non electrical environment.
I provide no warranties on this information, if you decide to do any physical checks to your laptop harddrive, you do so on your own terms. If damaged it is your own fault. Remember ground often, it will be the best if you don't touch the electrical stuff. :D
Posted on Oct 28, 2008
Go to WINDOWS MOBILITY CENTER
4th window...Click "Turn Wireless On"
Nearly sent my computer to HP!
Posted on Mar 30, 2009
Try re installing the drivers for the wireless card
Posted on Apr 22, 2008
The following steps, which are described by the experts via the Hewlett-Packard phone number, help you to resolve problems that may occur with the HP DV9000 wireless card and network connection.
Step 1: Install the wireless card's driver to your laptop. Insert the software installation disc into the disc drive of your system and continue with the instructions that will appear on the screen. If you do not have the installation disc, download the updated version of the driver from the HP's official site. If you're sure that the wireless card's software is installed, the device's driver may need to be upgraded. Continue to the step 2.
Step 2: Update the driver to the latest version. First of all, click the 'Start' menu, right-click the 'Computer' or 'My Computer' icon, and click the 'Manage' option, followed by the 'Device Manager' in the window's left pane that releases to open the 'Device Manager' window. Click the plus symbol next to the 'Network Adapters' to unveil your wireless network card. Click the name right side and choose the 'Update Driver' option.
Step 3: Reinstall the wireless card's driver for your HP laptop. For removing the driver, navigate to the 'Device Manager' window. Double-click the name of the wireless card; click the 'Driver,' and then 'Uninstall.' Continue the on-screen instructions until the driver is removed. Once it's, then reinstall the drivers via the installation disc. If you don't have the software CD, download the driver from the website.
Step 4: Check that the Wireless card is connected or installed correctly on the laptop. If you use a PC/PCMCIA card, remove it from the port and connect it back to. If you have an internal wireless card installed, open the laptop covering (try to prefer your laptop's manual instructions) and try to remove the card and then plug it back into the slot to reset it manually.
Additionally, you can also perform theMicrosoft System Restore to get your laptop files back to a date and time while wireless connection was working fine.
Posted on Nov 23, 2016
Hey I think I have the answer to your prayers. plug in your ethernet cable to the computer that is messed up . go to this link: http://h10025.www1.hp.com/ewfrf/wc [...] =en&dlc=en
download the updated driver
make sure you router passwords are correct: i.e (make sure if u are using WEP the router is on WEP and passwords match, or make sure you and router are on WPA-personal) etc..
hope this helps........God Bless...
Posted on Feb 25, 2013
I've troubleshot this problem since I managed to recover the pc from a total shutdown after going into hibernate mode. It was powering up, but looping in a on/off power cycle.I left it for six months, had totally given up on it, had decided it was the motherboard and there was nothing I could do til I got back to the States (I'm living in Europe now). Then, one day, my sheer determination to not be beaten by this poor choice of computer had me unscrewing the hard drive cover. I pulled it, re-seated it, and the first time i tried to power up, it looped again, second time, it booted! I was so smug it was unreal! I had lost the wireless just before the hibernation loss, and had tried everything, re-installing drivers on device manager, which it would do, but nothing changed. when i recovered the computer, every time I tried installing the drivers for the WAN miniport and it's ancillary components, I got this message saying that an error occurred in driver installation and it could not be completed. I went to Microsoft, reluctantly, and actually started to do an update, and cancelled it before anything came across! (yeah, I was that desperate), after having lost my computer completely in 2008, when MS Update was still on automatic (durh, I knew better, but just neglected to shift to manual) a Service Pack automatic update just shut the whole thing down. It wouldn't even power up, this was all right after I got it, and I was livid, but managed finally to get power, a boot, and did a system restore to a few hours before it went down and got it back. I have had sooo much trouble with this machine, but it has sharpened my tech skills beyond measure.
Anyway, back to the accidental fix for the wireless I found last night, I ran chkdsk and as soon as it completed, that beautiful little blue light was on! I had gotten it back on a fluke one day right after I recovered it from hibernate shutdown, but once I rebooted, it was gone again. I'm just not going to reboot, ever again! haha, I'll let you know how I manage to accomplish THAT! I dunno, maybe it's reconnected with it's drivers through chkdsk and it will hold, I'm on wireless right now!
I'm going to be in touch with HP when I go home. These books notoriously run waaay too hot, I have to keep a usb fan under mine at ALL times. And it heats up most when I'm watching vids on full screen.
Thx NVIDIA....Surely, I could qualify for a Tier 1 tech support position at HP after all this ****! I am just tenacious to a character flaw and will NOT be outdone by a machine, so I stay after stuff until I get it, accidental or not, Many of the world's greatest discoveries have been found in search of something else!
Sorry this is so long winded, it's been a saga, I'm sharing the saga and the potential fix at the same time!
Good Luck, anybody that finds success with this, please let me know, it will help me verify if what I did was what brought it back!
Posted on Oct 17, 2012
Its does not work because ur laptops have wi fi on it mine is a hp pavillon dv9000
Posted on May 05, 2008
I have the DV9000 with an Intel motherboard and HP Untechnical support kept telling me that it was just the AMD Motherboard they were doing the special warranty replacement on.
I am a tech certified on all HP products and I replaced two system boards and bought a new wireless modem and it still disconnected after awhile.
I have had my laptop for two years and I asked the last tech so what you are telling me is that HP laptops are only good for two years then you buy another one because she told me to buy a new because the price of a replacement motherboard is $777.00. That is some fragulnackle bull.
Long story short call and speak to customer relations and they will extend your warranty and get it fixed or replaced.
Posted on Sep 22, 2009
Check the Device Manager to see if the Wireless LAN device is working and enabled. If not reinstall the Wireless LAN driver.
If the Wireless LAN is OK and enabled then sometimes when you bootup the Wireless LAN card doesn't get an IP address from the wireless router. This usually has a red X on the wireless connection icon and sometime you get an error message "Limited or no connection".
To get the router to issue the wireless LAN card with a new IP address, righr click on the Wireless icon and click on Repair.
You can also power down the router wait 15secs and power up the router again then reboot the computer.
If it still doesn't work you could have a faulty wireless card, see it your friendly computer shop can test it for you.
Posted on Jun 30, 2009
this is not a solution, but it isn't helpless info either like "push the button all the way".. the thing with our laptops (dv9000) it's that our chipset, nVidia, it is often too hot for the motherboard, that makes something melt in it or something and stop working, unless you can get it fixed before everything else stop working you should get that fixed PRONTO. it's around $150,00 or call tech support cause i was told that some of this problems are being fixed by HP dependig on the purchase date .. right now i'm using a wireless internet d-link pendrive. try to get that fixed cause next thing it's going to stop working it's goig to be the entire motherboard.. and we don't want that to happen.. right?
Posted on Aug 31, 2009
Tips for a great answer:
Jul 20, 2011 | HP Pavilion dv5215us Notebook
on Jan 27, 2010 | PC Laptops
Oct 11, 2009 | HP Pavilion dv9000z Notebook
Jun 30, 2009 | HP Pavilion dv9000z Notebook
Jun 02, 2009 | HP Pavilion dv9000z Notebook
May 21, 2008 | HP Pavilion dv9000z Notebook
82,339 people viewed this question
Usually answered in minutes!