When I initialize google earth, I always get a red X in the LH top corner of the picture in a rectangle; I have paid a \$20.- subscription fee to try to get rid of this, but to no avail; can one of your team please help me ?? I have now paid another \$9.99 to get an answer, but so far I received none.
Regards

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• Anonymous Feb 28, 2009

Damned Red X GET RID OF THESE THINGS!!!! ****

• Mark Kessler May 11, 2010

Does it look like this?

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• Expert

Sorry, the picture didn't show up the first time. visit this link and scroll down a little ways and tell me if the red X you get looks like the one in the picture.

Posted on Apr 22, 2008

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
Good luck!

Posted on Jan 02, 2017

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my-video-file.mp4

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Hello hblaser,

Not sure how to rid the problem, but HERE is a link to Google Earth Support. Get in touch with them..they should be able to resolve your issue.

Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

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