Question about Apple MacBook Pro Notebook

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Computer froze and will not restart

The screen flickered and the spinning color wheel came up and then the screen froze. I held the power button to restart. The blank screen with the apple logo comes up and then the screen goes grey from top to bottom and then a box of text appears in the center telling me to restart the computer in about 3 different languages. Every time I restart, this same sequence repeats and will not start up completely. Can you suggest anything to me? That would be great thank you!

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  • 183 Answers

Hi,
You need to reset the firmware.
Remove the battery, and boot up but holing the power button down until you hear a loud Beeeeeeeeep, and the lights start flashing. Let go, and wait.
Regards.

Posted on Jul 25, 2010

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