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We are getting a message TAD to the right of date and time and casnnot receive.What should we do Our Fax is Intelli 1270E

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  • bidandaenea Aug 16, 2012

    Like Duane was saying, TAD stands for "Telephone Answering Device". You should only use this feature if you have an answering machine connected to the fax machine. If you are strictly using your 1270 to receive faxes, press the button "mode" until you see "Fax only" on the display. Hope this helps you in your cause. Cheers.

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TAD stands for 'telephone answering device' and cannot receive means that maybe someone tried to call you with a voice line.

However, you might get this message if the fax machine did not recognize the incoming call as a fax machine's call.

It does this with sound.

The Intelli 1270e is made by Brother, I believe. So, I checked their site:
Description of Problem 100000007544

How do I set up a answering machine (TAD) to work on the same line as the fax?

Description of Solution 200000009291
The following steps pertain to physical telephone answering devices (TADs) only. If a Voice Mail Service is used in lieu of a physical TAD,you may experience problems receiving faxes and voice messages. Voice mail service can only be used with the Distinctive Ring feature. To setup a TAD, read the following instructions:

1. Connect the fax machines phone line from the jack labeled LINE on theFAX to the telephone wall jack.

2. Connect the answering machine's phone line from the jack labeled Telephone Line on the answering machine to the jack labeled EXT on the FAX. Double check that the TAD's phone line cord is plugged into the jack labeled Telephone Line and not Telephone Set on the TAD.

3. To put the FAX in the TAD mode press the RECEIVE MODE key until TAD:ANSWER MACH. appears on the display. After two seconds the LCD willreturn to the date and time, along with your new Receive Mode (TAD).

When someone dials your telephone/fax number (to send a fax or to speak to you), all the telephones (including the fax) will ring according to the number of rings you set for the TAD (telephone answering device). Ifyou do not answer the call, the TAD will answer and at the same time theFax will be in the background, silently listening for fax tones. If the Fax hears fax tones, it automatically will go into the receive mode. If the Fax does not hear fax tones, it remains silent, allowing the caller to leave a message. The TAD's recommended number of rings is 2 or 3. The maximum number of rings allowed is 4, but this may cause problems when receiving faxes. When faxes are being sent, fax tones are transmitted for approximately 35 seconds. If it takes the TAD too long to answer, the transmitting fax machine may disconnect before the receiving fax answers the call. We also recommend the TADs outgoing message be a maximum of 20 seconds with a 5-second pause before the message starts and to end your message by giving your Fax Receive Code for people sending manual faxes. For example, "After the beep, leave a message or to send a fax press *51 then the Start button". When they press *51, it will create a fax signal for their machine to send.

If you answer the call before the machine (during the ring delay period)and determine it is a fax, you can transfer the fax to the MFC for receiving in one of the following ways: If you answer the call on an extension phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 (Fax Receive Code) on the telephone keypad, wait to hear the FAX turn on (chirping sounds) and then hang up. If you answer on the handset of the FAX and hear a beep every 3 secondsor silence, press the FAX START key on the control panel of the FAX, then hang up the handset.

Posted on Jul 21, 2010

  • Duane Wong
    Duane Wong Jul 21, 2010

    Are you getting telemarketers who hang up on your fax machine?

    Or, are you missing faxes that you expect?

    Do you have distinctive ring on your telephone line( subscribe to it?))?

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