Question about Office Equipment & Supplies
TAD stands for 'telephone answering device' and cannot receive means that maybe someone tried to call you with a voice line.
However, you might get this message if the fax machine did not recognize the incoming call as a fax machine's call.
It does this with sound.
The Intelli 1270e is made by Brother, I believe. So, I checked their site:
Description of Problem 100000007544
How do I set up a answering machine (TAD) to work on the same line as the fax?
Description of Solution 200000009291
The following steps pertain to physical telephone answering devices (TADs) only. If a Voice Mail Service is used in lieu of a physical TAD,you may experience problems receiving faxes and voice messages. Voice mail service can only be used with the Distinctive Ring feature. To setup a TAD, read the following instructions:
1. Connect the fax machines phone line from the jack labeled LINE on theFAX to the telephone wall jack.
2. Connect the answering machine's phone line from the jack labeled Telephone Line on the answering machine to the jack labeled EXT on the FAX. Double check that the TAD's phone line cord is plugged into the jack labeled Telephone Line and not Telephone Set on the TAD.
3. To put the FAX in the TAD mode press the RECEIVE MODE key until TAD:ANSWER MACH. appears on the display. After two seconds the LCD willreturn to the date and time, along with your new Receive Mode (TAD).
When someone dials your telephone/fax number (to send a fax or to speak to you), all the telephones (including the fax) will ring according to the number of rings you set for the TAD (telephone answering device). Ifyou do not answer the call, the TAD will answer and at the same time theFax will be in the background, silently listening for fax tones. If the Fax hears fax tones, it automatically will go into the receive mode. If the Fax does not hear fax tones, it remains silent, allowing the caller to leave a message. The TAD's recommended number of rings is 2 or 3. The maximum number of rings allowed is 4, but this may cause problems when receiving faxes. When faxes are being sent, fax tones are transmitted for approximately 35 seconds. If it takes the TAD too long to answer, the transmitting fax machine may disconnect before the receiving fax answers the call. We also recommend the TADs outgoing message be a maximum of 20 seconds with a 5-second pause before the message starts and to end your message by giving your Fax Receive Code for people sending manual faxes. For example, "After the beep, leave a message or to send a fax press *51 then the Start button". When they press *51, it will create a fax signal for their machine to send.
If you answer the call before the machine (during the ring delay period)and determine it is a fax, you can transfer the fax to the MFC for receiving in one of the following ways: If you answer the call on an extension phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 (Fax Receive Code) on the telephone keypad, wait to hear the FAX turn on (chirping sounds) and then hang up. If you answer on the handset of the FAX and hear a beep every 3 secondsor silence, press the FAX START key on the control panel of the FAX, then hang up the handset.
Posted on Jul 21, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 04, 2015 | Brother Office Equipment & Supplies
Aug 12, 2009 | Brother Office Equipment & Supplies
Jul 07, 2009 | Brother IntelliFAX 1270E Plain Paper Fax
Jun 11, 2009 | Brother IntelliFAX 1270E Plain Paper Fax
Nov 26, 2008 | Brother IntelliFAX 1270E Plain Paper Fax
Jun 02, 2008 | Brother IntelliFAX 1270E Plain Paper Fax
May 23, 2008 | Brother IntelliFAX 1270E Plain Paper Fax
Feb 29, 2008 | Brother IntelliFAX 1270E Plain Paper Fax
Aug 16, 2007 | Brother IntelliFAX 2800 Laser Fax
72 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: