Question about Viking 31 in. DECU165 Electric Cooktop
Viking cooktop DECU165-5B stainless separated from glass cook top behind controle knobs, stainless has a 1/2" of space under gaskget
It can cause a fire. The same thing happened to me fortunately I ha dthe extended warrantee and it was covered. This is a common problem and should be addressed by Viking. After all it is not a cheap appliance.
Posted on Aug 28, 2012
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
By only 1 burner working, I take you mean only 1 ignites, then it sounds as though you have an issue with the spark module being defective. There is usually an access panel on the bottom of the unit, although not on all of them. Remember to disconnect from the electric.
Posted on Mar 05, 2009
Tips for a great answer:
Sep 30, 2015 | Viking Cooktops
Jan 21, 2011 | Viking 31 in. DECU165 Electric Cooktop
Jun 12, 2010 | Jenn-Air Cooktops
Mar 26, 2010 | Jenn-Air JGC8536 Gas Cooktop
Dec 11, 2009 | KitchenAid 30 in. Architect KECC507KSS...
Aug 30, 2009 | GE 30 in. Profile JP350 Electric Cooktop
Apr 22, 2009 | Bosch 30 in. NGP 732 / 736 Gas Cooktop
Jun 08, 2008 | Cooktops
Nov 14, 2007 | Cooktops
May 12, 2010 | Viking 31 in. DECU165 Electric Cooktop
289 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: