Question about Nintendo DSi Black Console

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Ds keeps coming up with "An error has occured. PRess and hold the POWER button to turn the system off" when I try to play Super Mario game. All other games are fine.

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Since it is only causing a problem for this game, the problem is likely with the game and not with the DS itself.
Is this a newly purchased game? Sometimes black market games will show this problem.
If it is not new, then check the bottom parts of the game cartridge to see if there is some damage or dirt. These can make the game unreadable. If it's only fingerprints, you may be able to clean it, but otherwise you'll have to purchase a new cartridge.
Best of luck.

Posted on Jul 21, 2010


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Oct 06, 2011 | Nintendo New Super Mario Bros. for DS

1 Answer

I got the following message on my dsi: "A error

"An Error Occurred. Press and hold POWER to turn the system off."
When do you see this error?

  1. If you see this error while playing a Nintendo DS game card game:
    There are no known issues that create this error with any Nintendo DS game card games. Our experience shows that if you see this error, your game is likely a counterfeit product. To test your Nintendo DS game card, try this testing tip:

      • Try playing the game in a Nintendo DS Lite or a Nintendo DS (original style).
        • If the game still does not work, it's more likely the game card is defective and will need to be replaced.
        • If the game works in either a Nintendo DS or Nintendo DS Lite, our experience shows that the game is likely a counterfeit product.

  2. If you see this error when there is no Nintendo DS game card inserted into your system:
      • If you have not already done so, power the system off and then back on to see if this resolves the issue. If the issue persists after the system has been powered down, please call our Consumer Department at 1-800-255-3700 to speak to one of our representatives.

May 31, 2011 | Nintendo DSi Blue Console

1 Answer

How do you get lugi

Hello there, To play as Luigi, hold down the L Button and the R button while selecting the game file you wish to use.Here is some more information about the game that you can use!
I hope this has been helpful! Thumbs up are much appreciated.

May 06, 2011 | Nintendo New Super Mario Bros. for DS

1 Answer

My Nintendo DS keeps pausing while I'm trying to play Super Mario

The problem may be something in the ds cartridge slot. Try removing the game, blowing into the slot, then re-inserting the game. If that does not work, you may need to buy a new copy of the game. If you don't want to lose your progress you can buy a GBA/DS Action Replay and use it to backup your save data. that is a Gameboy Advance action replay with a nintendo ds slot. you can find it at or you can look around for it at local stores or on ebay.

Jul 27, 2010 | Nintendo New Super Mario Bros. for DS

1 Answer

Geef me codes

when you are at the screen when you pick the file that you want hold down L+R then pick the file you want and you will be luigi!!!

after you have beat the whole game press start and press L R L R X X Y Y then you will go into challenge mode!!!

while your playing close your ds and you will hear mario say " bye bye" then when you open it again he will say " here i am mario" or something like that!!!!!

Feb 16, 2010 | Nintendo New Super Mario Bros. for DS

1 Answer

The problem is that the error has accurred and we cant play it and we tried it a lot of times

maybe it has a problem? is it a disc? or a cartridge? what game console are you using? you should try replacing it with a new one. if problem still occurs try cleaning your game console. PM me if problem still continues.

Aug 07, 2009 | Nintendo New Super Mario Bros. for DS

1 Answer

Same exact problem

Not sure what your problem is here... says same exact problem... same as what? It sounds like it is powering off in the middle of use? If that's the case then it is the actual DS device and not the game. If anything the game would cause the DS to lock up but not power off.

Jun 11, 2009 | Nintendo New Super Mario Bros. for DS

1 Answer

Nintendo DS message... "Unable to load data. Turn the power off and resinsert the Game Card."

Well maybe when you turn it on, it might be on manual mode. To switch it to auto mode, Press options then press the wrench and then find auto or manual mode and then, switch it to auto mode. Save the options and then it should play the game. If it doesn't work, blow into the DS game and then the DS game slot.

Jun 03, 2007 | Nintendo DS Console

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