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I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Apr 24, 2008

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My canaon camera len is not going in it is showing error and asking for restart please solve my problem it is ixus 900ti and it not fallen down


Lens errors are fairly common. Usually sand or grit interfering with the lens extension mechanism is usually the culprit. A single grain of sand can do it. Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

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A lens error can be caused by physical damage to the mechanism that controls the lens, or debris that is interfering with the operation of the lens.

This article may be able to help you with a "do it yourself" solution.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

In the event that your problem is due to physical damage and not just dirt or debris, you will need to take it to a local camera repair shop for troubleshooting-- though with most consumer digital cameras, labor and parts cost of a repair can easily exceed the value of the camera.

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If the outside of the lense get dirty, those small particles may prevent the lense from opening and closing 100% as nomal times. I had the same problem with my Sony. Here is what I did.

1- I cleaned the outside(sides not the lense itself) of the lense.
2- While turning the camera off, I press on the lense (up and down motion) NOT too hard for a few times untill it either retracted all the way inn or most of the way in. If most of the way in, press the lense a little harder untill it retracts 100%. If you turn it back on, it should work as normal unless some mechanical part of the lense is broken or dislocated. When it fully opens, clean up the outside of the lense and keep it always clean for normal operation.

Good Luck!!!!!!!!

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Has anyone responded to you on this yet - I have had the same problem and don't know what to do?>

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Hi

What you are seeing is just an error message, starting your camera again won't do anything unfortunately.

You need to replace the lens, we have your lens repair available on our site for about $75! If we can help please let us know.

Thomas
Owner- Darntoothysam com

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