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My old LG cell phone (LGCU400) broke and was replaced with a newer model (LGECU515). I put my old sim card in the new phone but I cannot retrieve any of my contacts/info from the sim card. Is there something I have to do to retrieve the info? Thanks for your time and help!

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Hello!
I went to the AT&T/Cingular store and they tried hooking my broken phone to their system but could not retrieve any #s (they were saved to my phone not my SIM). They told me there was no other way to retrieve the #s and that a computer cable wouldn't work bc their system would've been able to retrieve them. I knew there had to be some way of retrieving them bc I could still turn my phone on- the top 1/2 (screen) had just broken off.
It finally dawned on me to look at my husband's phone (we had the same one), write down the buttons to press & the # of clicks per button on my old phone, in order to blindly go through my entire contacts list and save each one to my SIM card. Approximately every 25 contacts I saved I'd switch the SIM card to my new phone and make sure they were all saving correctly. I'm currently still transferring all 137 contacts- grueling but well worth it. This only works if your old phone will still turn on & function even if you can't see/use the screen.
***Make sure your phone's saving your contacts to your SIM and not your phone- I thought mine was and it was one rude awakening today when I found out otherwise! I hope this helps!

Posted on Apr 23, 2008

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