Question about Computers & Internet
Hi, I am assuming that you are referring to a USB based external hard drive called Free Agent, by Seagate I think.
Which operating system are you using ?
Windows XP has native support for USB, and it should automatically detect the hard drive when you plug it in.
It should NOT require any other software to access the drive.
1) Check that the HD is powered up
2) Try a different USB cable
3) Try a different USB socket
4) Make sure that the HARD drive is correctly formatted:
i.e. Assuming you are running Windows XP
(Vista should have similar facilities)
Goto to the Control Panel -->
Double click on Administrative Tools
Double click on Computer Management
Look down, under storage,
Click on "Disk Management"
Give it a couple seconds to search for drives,
and to populate the list ...
Check to see if the external disk appears in the list:
It should be partitioned with an EXTENDED partition,
containing a LOGICAL drive, and formatted with NTFS.
If necessary, partition and format the drive, assuming
you have not already done so, and the drive does not
contain any data.
If the drive did previously contain your data, you can
either loose the data and re-format it, or you can hire
a data recovery company to repair the damaged drive.
Posted on Apr 22, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Software Version 2.1.600 includes
folder encryption. This download is compatible with all versions of 32- and
64-bit Windows. This software may be used in conjunction with FreeAgent
' Go Software Download for the FreeAgent? ' Go in case the software
has been deleted from the drive
' Desk Software Download for the FreeAgent? ' Desk in case the
software has been deleted from the drive.
' XTreme Software Download for the FreeAgent? ' XTreme in case the
software has been deleted from the drive
hope this helps you
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