Question about HP PSC 2210 All-In-One InkJet Printer

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Carriage jam How can I clear carriage jam

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  • Nazih Raad Apr 22, 2008

    carriage jam photo

  • Nazih Raad Apr 23, 2008

    the carriage still to the left

  • chatwithus Jun 30, 2008

    after I put a new black cartridge in i keep getting a carriage jam problem. I dont see how to grab it and move it to the right

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Hi Roodi, if it's stuck (left side)? Power off printer.
Grab the carriage it & move it to the right about 2 inches.
Turn on the printer & let it do it's thing. Than print a test page.
Everything look ok?

Have more questions, feel free to ask.
Good Luck!

Mike

Posted on Apr 22, 2008

  • Mike Peluso
    Mike Peluso Apr 23, 2008

    How did you know you have a carriage jam?

    Answer, it is displayed on the printer screen!

    (Reset the printer)! Press the # sign & the number 6 at the same time & hold for a few seconds.

    I can not give you a picture of HP 2210 printer jam.

    One would need to have a 2210 & I do not have one lying around.

    When you tried to move the carriage did you lift up and pull it to the right? If you are unable to free the stuck carriage I can not suggest other possible fixes. Chances are the carriage is jammed because of the carriage guide is out of place. One can not reach the black yet almost clear carriage guide or cartridge guide.

    Again, I can not guide you through this.



    You can try HP's suggestions as listed on their page.

    Left click the link below.




    http://h10025.www1.hp.com/ewfrf/wc/docum...



    Mike




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I get a message carriage jam and told to clear jam. However there is no paper jam. It tells me door open and it is not open. It seem the door does not go all the way up. I keep getting the message that...


It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

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If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

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If paper jams inside the Automatic Document Feeder, clear the jam as follows:

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    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

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1 Answer

Clear carriage jam


The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

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1 Answer

Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

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Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

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Carriage jam usually comes from ink on the clear encoder strip that runs across behind the carriage. You need a damp Q-tip to clean from one end to the other, The other thing, on the HP is the cleaning station on the right gets gummed up with old ink and won't go toward the back fully, stopping the carriage.

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I tried pressing the # & 6 at the same time, but the error message still there.

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