Question about HP PSC 2210 All-In-One InkJet Printer

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Carriage jam How can I clear carriage jam

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  • Nazih Raad Apr 22, 2008

    carriage jam photo

  • Nazih Raad Apr 23, 2008

    the carriage still to the left

  • chatwithus Jun 30, 2008

    after I put a new black cartridge in i keep getting a carriage jam problem. I dont see how to grab it and move it to the right

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  • 2,351 Answers

Hi Roodi, if it's stuck (left side)? Power off printer.
Grab the carriage it & move it to the right about 2 inches.
Turn on the printer & let it do it's thing. Than print a test page.
Everything look ok?

Have more questions, feel free to ask.
Good Luck!

Mike

Posted on Apr 22, 2008

  • Mike Peluso
    Mike Peluso Apr 23, 2008

    How did you know you have a carriage jam?

    Answer, it is displayed on the printer screen!

    (Reset the printer)! Press the # sign & the number 6 at the same time & hold for a few seconds.

    I can not give you a picture of HP 2210 printer jam.

    One would need to have a 2210 & I do not have one lying around.

    When you tried to move the carriage did you lift up and pull it to the right? If you are unable to free the stuck carriage I can not suggest other possible fixes. Chances are the carriage is jammed because of the carriage guide is out of place. One can not reach the black yet almost clear carriage guide or cartridge guide.

    Again, I can not guide you through this.



    You can try HP's suggestions as listed on their page.

    Left click the link below.




    http://h10025.www1.hp.com/ewfrf/wc/docum...



    Mike




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I get a message carriage jam and told to clear jam. However there is no paper jam. It tells me door open and it is not open. It seem the door does not go all the way up. I keep getting the message that...


It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

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Thanks for using FixYa.

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I think the message is instructions, as in
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

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