Question about Logitech Harmony 550 Remote Control
I've been using this remote for a long time and have never had any problems until yesterday the remote just stopped responding. The remote still displays my activities but does not respond to any button I push. When plugged in to a computer you can change the remote's settings and update it with no problems but the buttons still won't do anything. Is there a way to do a hard reset?
The following steps will reset your remote. If this does not fix it, then it's probable a hjardware related problem.
1- Remove the battery from the Harmony remote, hold the 'Off' button and insert the battery back in. The screen will display 'Safe Mode'.
2- Make sure you have version 7.7.0 of the Harmony software installed on your computer. You can download it at http://logitech.com/myharmony.
3- Launch the software and log in to your account.
4- Click on 'Downloads' at the top of the screen.
5- Click 'Firmware' and follow the steps to update the firmware on the remote.
6- Update your remote.
Posted on Aug 03, 2010
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Posted on Jan 02, 2017
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