Question about Dell 5650 Computer Speakers

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My mms 5650 speakers are for whatever reason not being recognized by my Dell Dimension 8400. I've already made sure my audio drivers are up to date and there are no drivers for these speakers. There is absolutely no sound whatsoever coming from the speakers and when I go to the sounds and audio devices under audio and sound playback the speakers are not listed. I also made sure that in the advanced speaker settings the proper type of speakers were selected (5.1 surround sound). I've been researching this online for hours. If someone could help me that would be wonderful.

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Be sure that you have not "muted" your computer's audio-output.

Open the audio "mixer", and check that the "line-out" mix has not been pulled-down to a 'zero' level.

Try the speakers in some other (desktop or laptop) computer.

Try different speakers in your computer.

Check that you're plugging-in to the (green-coloured) "line-out" socket on your audio-adapter (not the blue-coloured "line-in" nor the pink "microphone-in" sockets).

There _are_ limits to what the "Plug-and-Play" features of Windows will detect. Generally, speakers are *NOT* listed within Device Manager.

Try switching from '5.1' to '2-channel-stereo', just to test it.

Posted on Jul 21, 2010

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http://support.dell.com

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