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Posted on Jul 21, 2010
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I turn on my dell Imspiron laptop and it goes to the login screen but when i go to the login screen it won't work. i didn't forget my password because it is the same password as i have for the second backup login i have which i am currently using. what can i do to fix it?

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  • Master 10,406 Answers
  • Posted on Jul 21, 2010
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If your "backup" account has Administrator privileges, you can set the password for any other account on your computer, including the one that you currently cannot access.

  • 1 more comment 
  • lauren3432 Jul 21, 2010

    it does not have administrator privleges

  • lauren3432 Jul 21, 2010

    it does not have administrator privleges now what?

  • Anonymous Jul 22, 2010

    Reboot in Safe Mode.

    You should start-up with 'Administrator' privileges, and thus should be able to set the password on _any_ ID, or to elevate your "backup" ID to become an 'Administrator' ID.

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