Question about JVC Cybercam GR-DV500US Mini DV Digital Camcorder

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Can i get parts

I have a jvc gr-df460ek camcorder sierial no;080r0152 and when i turn it on nothing comes on the screen its just blank, in the manual it dose say its a common problem. could i get the part or is it not worth fixing. thanks james

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Does the camera playback a recorded tape that you can see on either a monitor or the LCD? If it does this proves the circuitry that makes the image is OK and it could be there is a problem with the CCD image device.
The Iris could be stuck closed from dirt or foreign matter in the optical block. The iris may have failed close.
The DF460 is a very good camera but the fact that it is a PAL model would make it hard for a shop to get it repaired. If you bought it in the US you should have a bill of sale and some kind of warranty card. Look at this and see if it say for export only. If it does someone sold you a no-no. If you bought it outside the US you will have to send it in to a JVC factory service center but I would called them first. My recommendation is to send it to the Atlanta, GA center. Go to for their info. On this same site you can locate independant shops by putting it the model number (leave off the EK) and then you can call them to ask if they can work on PAL units. Many authorized centers take in PAL units. Try several zip code (Washington, DC would be the best zip because of the foreign agents, I mean foreign government workers there) I know the shops there will be happy to have you send it in to them and they will send it back to you. Look for a place named Strauss in DC. They are in business there since Lincoln.

Posted on May 17, 2008


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