Question about HP Compaq Presario SR1420nx (SR1420NXPS69AA) PC Desktop

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Help troubleshooting I switched out a nonworking DVD rom and now my pc constantly reboots. It is 2yrs. old and before I did this there were no problems. I tried to switch back the old rom and same thing, also same issue with no Rom drive at all. When I boot the Compaq logo comes up then I get an error telling me "we apologize for any inconvenience, but there has been a hardware change...." and then it asks if I want to boot up in a safe mode, normally, or the last good configuration. If I choose a safe mode it give me a bunch of DOS mess, in other modes it acts like it is booting into windows (running XP) then reboots and starts all over. I have an old HD in this pc and if I disconnect my main HD I can get the PC to boot with the old drive and even view data on the primary drive. What happened??????????????? This was a simple process I have done many times before. I now need to get info off the old drives but fear something may be corrupt. Any advice?

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  • Anonymous Oct 01, 2008

    my pc constantly reboots.It never did this there were no problems. When I turn my computer on a black screen comes up then I get an error telling me "we apologize for any inconvenience, but there has been a hardware change...." and then it asks if I want to boot up in a safe mode, normally, or the last good configuration.

  • nyte2212 Oct 01, 2008

    I get an error telling me "we apologize for any inconvenience, but there has been a hardware change...." and then it asks if I want to boot up in a safe mode, normally, or the last good configuration. If I choose a safe mode it give me a bunch of DOS mess, in other modes it acts like it is booting into windows (running XP) then reboots and starts all over.

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You prolloy have to go into the bios setup program and save the hardware changes. I have a compaq, and it always prompts me to "press f1 to save changes" after any hardware change, but for you, like i said, you might have to go into bios setup to save the changes.

Posted on May 17, 2008

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