Question about Brother MFC-3240C All-In-One InkJet Printer

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Brother problem I can not turn my printer off. When I press the off/on button it prints a 1 on the screen. If I press any other button it also prints a 1. I can still print a document, but the machine will not turn off!!

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Hold the off/on button in for about 6 seconds, to turn off/on

Posted on Jul 24, 2009

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1 Answer

Brother All in one printer screen is stuck on "telephone"


Press the Stop Button to cancel whatever you are doing on it. Then press Copy to be able to copy.
If you are printing to it from a computer it should just automatically get to printing when it is sent information.

Dec 21, 2012 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Blank pages


The following is courtesy of Brother:

To resolve blank prints, follow the steps below:


Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.


To clean the laser glass follow the instructions listed below:


1. Turn off the Brother machine using the power switch located on the right side of the machine.



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2. Unplug the power cord from the AC power outlet.


3. Open the front cover and remove the drum and toner assembly.


NOTE: We recommend you place the toner and drum assembly on a piece of paper in case you accidentally spill or scatter toner.



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4. The laser glass is located inside the machine where the drum was installed. It is a piece of glass, about 1/2 inch wide and approximately 8 inches long, located on the ceiling of the inside of the printer. Gently wipe the glass with a clean soft DRY cloth. DO NOT use isopropyl alcohol or any liquid to clean the glass.



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5. Place the drum and toner assembly back into the Brother machine.


6. Close the front cover making sure it latches on both sides.


7. Plug the machine back into the power outlet and turn on the power switch.


8. Test the machine by printing the Print Settings page. Press the GO button three times. The printer will print the current printer settings.


9. If the problem continues, perform a factory reset.


a. Turn off the printer.



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b. Make sure the front cover is closed.


c. Hold down the GO button as you turn on the power switch.


d. Release the GO button when the Status light turns off. The Toner, Drum, and Paper lights will be on.


e. After releasing the GO button, all the lights will turn off.


f. Press the GO button eight times.


g. The printer settings will be reset to factory default. The printer will then initialize and return to Ready status.


10. If the problem continues and your machine is within warranty, you can locate a Brother Authorized Service Center (ASC) in your area by clicking on the link below:

http://www.brother-usa.com/service/default.aspx or contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.


If your machine is out of warranty, you can locate a Brother Authorized Service Center using the information listed above.

Apr 30, 2012 | Brother HL 5250DN Laser Printer

1 Answer

My printer is skipping lines. do I need to clean something?


1. Make sure that the machine is turned on, open the Paper Output Tray, and extend the Output Tray Extension.

2. Load a sheet of A4 or Letter-sized plain paper in the Cassette.


4. Start Print Head Deep Cleaning.


(1) Press the Menu button.

(2) Press the or button to select Settings, then press the OK button.

The Settings screen is displayed.

(3) Press the or button to select Maintenance, then press the OK button.

The Maintenance screen is displayed.

(4) Press the or button to select Deep cleaning and then press the OK button.


The confirmation screen is displayed.

(5) Press the or button to select Yes and then press the OK button.

Print Head Deep Cleaning starts.

Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about 1 minute 30 seconds.

5. Check the condition of the Print Head.

(1) Print the nozzle check pattern to check the print head condition.

(2) If the print head nozzles are still not clean, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.

Jul 01, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

Ready and alarm lights keep blinking. will not print


Service manual: ready and alarm blinking :
Paper Jam
Clear the paper jam and press the panel button if the printer
does not automatically resume printing.
Misfeed:
Re-install the paper and press the panel button.

Clear the jammed paper inside the printer. Press the panel button
if the printer does not automatically resume printing.

check the sensors:
1) Turn off the printer power switch, open the front cover, and remove the drum unit.
2) Turn on the printer while pressing the control panel button. The Drum LED comes ON.
3) Lightly press the panel button again.
Alarm LED is ON = Front registration sensor is turned ON.
4) Press and release the panel button again.
Drum LED is ON = Paper eject sensor is turned ON.

If sensors are On, paper is being detected, Off- no paper


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 21, 2011 | Brother HL 1240 Printer

2 Answers

How to reset a brother mcf-7420 printer?


  1. Start the BRAdmin Professional utility, by clicking Start => All Programs or Programs => Brother Administrator Utilities => Brother BRAdmin Professional Utilities => BRAdmin Professional.
  2. From the main BRAdmin screen double click the appropriate printer.
  3. Enter the print server password (The default password is "access").
  4. Click the Control tab
  5. Click the Restore Factory Defaults button
  6. Click the OK button when you have read the warning message.
  7. The print server will then reset back to its default values.

bradminsc.gif



  1. Start the BRAdmin Professional utility, by clicking Start => All Programs or Programs => Brother Administrator Utilities => Brother BRAdmin Professional 3 => BRAdmin Professional 3.
  2. From the main BRAdmin screen double click the appropriate machine.
  3. Enter the print server password (The default password is "access").
  4. Click Network Configuration tab, Control Panel and select Set Default.
  5. Click on Submit button.
  6. The print server will then reset back to its default values.

    bradmin4.gif



Via a web browser

Because web based management requires the TCP/IP protocol for communication, any reset option you see when managing the machine with a web browser, will not reset the IP address details that are set. If you wish to totally reset all the print server parameters we recommend you reset the print server by using the BRAdmin application.

To reset the print server (excluding TCP/IP parameters) follow these steps:

  1. Connect to the printer using a web browser.
  2. Click Network Configuration.
  3. Enter the print server password (the print server password is detailed in the user guide for the print server) if it's applicable.
  4. Click the Set Default link or Reset Print Server.

Via the control panel (only for network ready models)
  1. Make sure the machine is not operating, then disconnect all the cables from the machine (except power cable).
  2. Press the Menu or Menu/Set key on the control panel.
  3. Press up or down navigation key to select LAN or Network and press Set, Menu/Set or OK.
  4. Press up or down navigation key to select Factory Reset or Network Reset and press Set, Menu/Set or OK.
  5. Select Reset.
  6. Select Yes.
  7. The machine will re-start, re-connect cables once this is complete. please rate it

Nov 29, 2010 | Brother MFC-7420 Printer

1 Answer

Brother Printer 2150N - toner light has come on & toner is OK


Bought a 2150 in 2007. In 2008 toner light came on. Bought a new toner cartridge and installed. Light would not go off. Called Brother. They had us do the following:
1) Turn power off
2) Open front cover
3) Press white button (left side) 2 times and hold
4) Turn power on
5) Press white button 6 times and hold. All 3 lights should come on.
6) Close cover
7) Press blue button 3 times. Should print demo page.

We took the new cartridge out and saved it. The original is still working fine.

Feb 24, 2010 | Brother HL-2150N Laser Printer

1 Answer

Hi, it just stopped printing 1/2 way through a job - and has the red alarm button and yellow data button on - ive taken paper out - ive check toner etc .... im running out of ideas ive tried switching off...


1. is it possible to print a test page (Press and hold down the control panel button while turning on the unit and hold it until the drum led comes on. Release the button and press it again. if a test print prints, then you need to contact brother about the specifics of your problem, if it does not print, then you have a main board issue.

this is based on the error you are telling me.

thanks adi

Dec 12, 2009 | Brother HL 1430 Laser Printer

1 Answer

Brother MFC-8440 will not print or copy


YOU HAVE TO RESET.
TURN OFF THEN PRESS THE STOP /CLEAR BUTTOM THEN TURN ON KEEP PRESS ABOUT 10 SECOND THEN IT WORK .

Oct 15, 2008 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Brother printer problem


Manual Feed Command.
1. Press the Job Cancel button to cancel the print job. Delete the print
job in the print queue on the computer. You can quickly access the print queue by double clicking the Printer icon in the task
tray or dock.

2. Turn the printer power switch OFF on the right side of the printer.
Check that the front cover is closed.

3. Turn the printer power switch ON while holding down the GO button
until the Toner, Drum, and Paper LEDs are lit.

4. Release the GO button. All LEDs will be off.

5. Press the GO button 8 times. The green Status LED will flash briefly
while the printer is reset. After the printer is reset the Status LED
will be lit green.

6. Print the Print Settings by pressing the GO button three times. If
the Print Settings pages do not print and the Paper LED is on again skip
to the next section - No Paper in the Paper Cassette.

If the Print Settings pages print, the problem is isolated to printing
from your computer. The Paper Source of the Brother printer driver or
program you are printing from may be set to MP Tray or Manual, instead
of Auto Select, Tray 1, or Tray 2 (if the optional paper tray is
installed). To check the Paper Source setting of most programs, click
File and Page Setup or Page Layout. You may need to click the Paper
Source tab or Paper tab depending on your software application. Verify
that in the Paper Source section does not list MP Tray or Manual. Choose
Auto Select, or another relevant source such as Tray 1. Click OK. Try printing the document again.


No paper in the paper cassette.
1. Pull the paper tray completely out of the printer.

2. Insert the letter or legal size paper into the paper tray with the
top edge of the paper first and the print side down. Make sure that the
paper is flat in the tray and below the maximum paper mark. If using a
paper size other than letter or legal, the paper should be loaded in the
MP Tray. The MP Tray can print on paper from 2.75 in. by 4.57 in. up to8.5 in. by 16 in.

3. While pressing the blue paper-guide release lever, slide the paper
guides to fit the paper size. Make sure that the guides are firmly in
the slots. For legal size paper, press the lever located at the back of
the tray and pull out of the back of the open tray.

4. ReinstalI the paper cassette back into the printer. Press the GO
button. If the alarm clears, no further troubleshooting is needed. If
the alarm continues, follow the steps below.


Paper Jam at Paper Pick-up.
1. Turn the printer power switch OFF on the right side of the printer.

2. Remove the paper cassette from the printer.

3. Elevate the front of the printer slightly to locate the jammed
paper.

4. Gently remove the jammed paper.

5. ReinstalI the paper cassette back into the printer.

6. Turn the printer power switch ON. If the alarm clears, no further
troubleshooting is needed.

Oct 02, 2008 | Brother HL-2040 Laser Printer

2 Answers

Brother Printer HL 1240


OK figured out the sequence to resolve this error:

power off unit
unplug power cable for 1 minute
reset the power cable
open front door
press and hold the reset button under the lights
turn the power on
printer should then be reset

Feb 21, 2008 | Brother HL 1240 Printer

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