Question about Brother MFC-3240C All-In-One InkJet Printer
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Dec 21, 2012 | Brother MFC 7420 All-In-One Laser Printer
To resolve blank
prints, follow the steps below:
recommends that customers use only genuine Brother drum units and/or toner
cartridges. Each Brother laser printer is designed to work at pre-set
temperatures that are matched exactly to each of our individual toner
formulations. Each individual component is designed to work with the other to
ensure quality and reliability. Using non-Brother supplies may affect the
hardware performance, print quality and machine reliability. The Brother limited
warranty does not apply to any problem that is caused by the use of third party
drum units, toner cartridges or toner.
To clean the laser
glass follow the instructions listed below:
1. Turn off the
Brother machine using the power switch located on the right side of the
2. Unplug the power
cord from the AC power outlet.
Open the front cover and remove the drum and toner assembly.
recommend you place the toner and drum assembly on a piece of paper in case you
accidentally spill or scatter toner.
laser glass is located inside the machine where the drum was installed. It is a
piece of glass, about 1/2 inch wide and approximately 8 inches long, located on
the ceiling of the inside of the printer. Gently wipe the glass with a clean
soft DRY cloth. DO NOT use isopropyl alcohol or any liquid to
clean the glass.
5. Place the drum
and toner assembly back into the Brother machine.
6. Close the front
cover making sure it latches on both sides.
7. Plug the machine
back into the power outlet and turn on the power switch.
8. Test the machine by printing the Print Settings page. Press
the GO button three times. The printer will print the current printer
9. If the problem continues, perform a factory
Turn off the printer.
Make sure the front cover is closed.
Hold down the GO button as you turn on the power switch.
Release the GO button when the Status light turns off. The Toner, Drum,
and Paper lights will be on.
After releasing the GO button, all the lights will turn off.
Press the GO button eight times.
The printer settings will be reset to factory default. The printer will then
initialize and return to Ready status.
10. If the problem
continues and your machine is within warranty, you can locate a Brother
Authorized Service Center (ASC) in your area by clicking on the link
contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437)
Monday through Friday, excluding holidays.
If your machine is
out of warranty, you can locate a Brother Authorized Service Center using the
information listed above.
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