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My laserjet 4200 printer is not recognizing the network.
Computers off of the network are recognizing the printer but when they try to print something it says it is printing but the actual printer never reacts. I ran diagnostics on the printer and it printed out a report to show that nothing is jammed and that it works but nothing can is going through to it.
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This appears to be a driver issue to me. Not communicating. As long as you can print out a test page from the printer, then the issue is communication. Try uninstalling and reinstalling and or change to a different print port. If networked, try pinging the printer.
Use a damp lint free cloth and clean the feeder rollers. Print out a configuration page to make sure that the printer recognizes that the feeder is installed. Usually the envelope feeder problems stem from age and/or dirty rollers. Make sure that your software app sees that the feeder is attached.
Is the jetdirect card part number a 615n? If so, replace it with a 620N. The 615 cards were bad from the get go. Hp recalled them for about a year providing free upgrades to the 620.
I would suggest, print a diagnostic page from the printer, what IP address does it show? It is on the same network as your computers? If not then it will require changing the printer to either DHCP or giving it a static IP within the same range as your other workstations.
Are there settings on the control panel of your printer? Is the tray 1 the MP tray? (The one that flips towards you) If so, can you change the settings of the Tray 1 to Envelope on the control panel?
To have an IP address for the printer you must either have a HP4200n or install a Jetdirect card into the printer. The Jetdirect or "N" version of the printer with the built in Jetdirect holds the network IP address. Subnet Mask, Gateway Derfault and handles the networking functions. If you have a 4200n or Jetdirect installed it will print out on the configuration page.
The standard HP 4200 doesn't have the networking capability without adding the card. In the event that you have a card installed and its not recognizing the card on the configutation page it may be bad. The HP 615n cards are known to have burn out issues. If you have to install a card to upgrade your printer, I recommend a HP 620n or better to get around the known bad issues with the 615n cards.
Try connecting the printer via the USB port on either one of the computers. Then test if the machine prints fine then likely possibility is that the Network interface card is faulty remove the network card and install in a different slot and test. If the same thing happens then reinstall the drivers and test.
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