Question about GE Profile Arctica 25.4 Cubic Feet Side-By-Side Refrigerator With Dispenser PSS25MGMWW
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Posted on Jan 02, 2017
need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see
Posted on Apr 12, 2008
Check the connector at the bottom of the freezer door first , you should also be able to hear the micro switch click when you press the paddle
Posted on Aug 28, 2008
More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.
Posted on Nov 17, 2008
Hi Urban Woman,
Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small).
Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.
Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.
This should take maybe 15 minutes to do... super easy job.
p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)
p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.
Posted on Apr 01, 2009
The problem could be as simple as the door switch for the lights because the door switch when closed turns the control panel on. Or the problem may be the control board. WR55X129 Control Board Thanks, Sea Breeze
Posted on Jul 23, 2009
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