Question about SanDisk Sansa e260 MP3 Player

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E260 is not reconize by any computer

My son sansa e260 is working but when he is plug to a computer, then the sansa says: connected but all the computer in my house are not able to reconize the sansa. That sansa works well before and now my son cannot download nothing on the device. And I dont know if something is broken on that sansa or it is just a trick to do. Thanks for your help

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  • 5 more comments 
  • viargu Sep 23, 2008

    sansa C250 was earlier working smothly with my desktop XP . But after reformatting and reloading XP and upgraded with SP3 it is only viewing sannsa but not able to access and load media into Snsa. I am not able to see the music/photo directories.



  • Anonymous Sep 26, 2008

    First time I plugged it in, it attempted to do the "Found new hardware"
    procedure. It failed, "A problem occurred..." I've tried uninstalling
    and reinstalling the device drivers and nothing changed. Device says "Connected"

  • nichole18 Oct 01, 2008

    Just last week I put songs from my computer to my sansa and now this week my computer doesn't recongize that anything is plugged in. The mp3 player says connected and it charges but the computer doesn't show that anything is plugged in.

  • ayupan_53 Mar 08, 2009

    i have the same problem, but my is refurbish.

  • sdfa Apr 06, 2009

    my computer won't reconize it

  • kittyma869 Apr 11, 2009

    i haave the same prob. but when mines dose finally show up it is under e250!!!!!!!!!! please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • chemicall576 May 11, 2010

    my e260 does not show any USB mode option?...is there a way to show it?

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What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it on the back of your computer...

Should you have any questions..let me know..
P.S.Please rate accordingly...
Thank You
Computerrep

Posted on Apr 22, 2008

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