Question about Canon EF-S 18-55mm f/3.5-5.6 USN Lens

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Auto Focus not working for Canon EFS 18-55mm lens

I have a canon xsi which is less than six month old and today the auto focas stop working. but the manual focusing is working fine. is  there any sollution??

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This usually happens when the contacts between the lens and the camera are dirty. Try taking the lens off and cleaning carefully the metal contacts on the camera and the lens. If that does not solve the problem, you can get a warranty repair or replacement since that camera should still be under the original 12 month warranty.

Posted on Jul 21, 2010

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If it's only two months old then it's still under the manufacturer's warranty so send it back to Tamron. I can't tell you where to send it as you haven't said which country you're in. Tamron value their reputation and usually provide excellent after-sales care.

If you're in the UK you additionally have Sale of Goods Act protection for up to six years in England and Wales and five years in Scotland. Either way, the Act allows you to demand a full refund or replacement from the retailer; I'd suggest a refund as bad lenses often come in batches and a different supplier is less likely to have one from the same production batch.

Note that any attempt to fix the lens other than by normal use of the lens and camera controls may completely remove your warranty benefits or consumer protection.

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