Question about Kenmore Washing Machines

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I have Kenmore 110.76932691 dryer & 110.28912790 washer in my rental. One of them is putting gray curved marks on my clothes. They resemble pencil marks. Would those be coming from the washer or the dryer? What can be done to stop this? I've checked inside both and there is no pencil stuck in there anywhere or anything else I can see or feel. The inside of the washer tub has several 1/4" or so spots where the enamel has chipped off and rust at those locations. What is causing this to happen? Thanks for your help.

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Most probably the dryer is causing this.  the felt that holds the drum in alignment on the front panel is worn or has come loose allowing a gap to form between drum and front and so clothes can become wedged in the and taken for a spin around the drum and causing marks.

Posted on Jul 22, 2010

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I purchased the Kenmore Elite washer approximately five years ago. I have had no problems with it operating. However, since purchasing this washer I have ruined almost everything white I owned and avoid...


There has been many reports of complaints regarding this problem and it was found out that the gray spots on white clothing are caused by the fabric softener. The Kenmore Elite is a "highly efficient" machine that it uses very minimal amount water when washing and rinsing. The minimal use of water results in the fabric softener not being diluted completely and eventually makes gray spots on white clothing. The ridiculous solution to this problem, as Sears "advised" is not using fabric softener for white clothing. But you may also try putting the fabric softener in a small plastic bowl just enough to hold it and place it inside the machine prior to the final rinse. Using only the suggested amount of detergent and avoiding the use of detergent powder with speckles reduces the possibility spot occurrences in your while clothing.

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The dryer is prone upon leaving marks on clothes. The felt band surrounding the drum has worn out. Replacing this felt band will keep your clothes streak free again

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It's not really BURN marks - it is the adhesive used to affix the felt. You can substitute for silicone to remedy this problem.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Same thing


Liquid fabric softners usually cause spots and/or marks on light colored clothing . If you rewash the clothing and the marks dissapear , then try using dryer sheets instead . However , if you have an older dryer , then clothing could be getting rubbed between the rear drum seal and panel , but that would cause streaks but no spotting .

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That is exactly what it is, grease. It is coming from the transmission past a worn or defective seal usually the transmission will have to be replaced.

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I HAVE SEEN MOST MARKS COMING FROM THE DRYERS. AS THEY AGE, THE FELT AIR SEALS ON THE DRUM DETERIORATE AND THE CLOTHES GET PINCHED BETWEEN THE DRUM AND THE BULKHEAD AT THE REAR OF THE DRUM. OTHERWISE CHECK THE HOLES IN THE WASHER TUB IF YOU HAVE A PORCALIN ON STEEL TUB IN THE WASHER.

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if that mark is comming from the dryer .the drum has a rust. and you cant paint it or the seal of the drum is bad that seal is around the drum.

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