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Notebook camera not working

I have a certified data from London drugs.(about 1 1/2 years old) MSI N1996 model MS-N011. The built in camera has stopped working. A diagnostic test from control panel,scanners and cameras tests OK. When accessed it shows a black screen but no picture. There is no light on next to the camera when it is turned on from the keyboard either. All the drivers seem to be up to date.

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SOURCE: my built in camera is

it sounds like driver problem reinstall drivers if you have the drivers disk it sould pick it up and drivers should work for camera.

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