Question about Acer Extensa 4620 Notebook

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Dvd Windows media can not detect a dvd in drive on my acer laptop!

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Is it just dvd's that windows media can't see or is it audio as well?. one thing you should do is download the driver for the cd drive on the latop from acer and see if there is any differance.

Posted on Jul 20, 2010

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Posted on Jan 02, 2017

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Which buttons to press on my acer laptop to start a golf dvd disc is in slot


You will need a program to run DVD's on your computer.
If you have Windows the easiest choice would be Windows Media Player
Navigate to Control Panel and type in "Default" run down the list and select "Windows Media Player"
When I insert a DVD in my Acer I automatically get a menu come up
(Windows 10) giving me options of what I want to do with the DVD including "Play" .......Duh !!
If you need more help give some information on your OS
Earlier OS I used to have to go to Computer and the DVD drive should be visible - right click on it and see if "Autoplay " comes up

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It may seem obvious, but to many it is not. To many new notebook computer owners, it is not as easy as it looks to play DVDs in their new Acer laptops. In my line of work, I get this question frequently. So here are a few quick, simple steps to get you on your way to be able to play DVDs in Acer laptops.

Check to see if your Acer laptop has the capability to play DVDs. It will be branded with the familiar white DVD logo on the outside of the drive. This is located directly side of the laptop and has a button on the DVD drive. If it is not adorned with the DVD logo, you will be limited to only playing CDs. Push the button on your Acer once you have located the DVD drive with the logo. This creates a springing motion to eject the DVD drive. Place any DVD face up in the tray and gently push it back into your Acer laptop and then wait for it to start automatically or for a menu to appear. If the DVD in your Acer laptop will not start automatically, (or when you see the menu of choices) you will need to set it up to play automatically. In Microsoft Windows, click start, control panel, hardware and sound and then select autoplay. If you have Windows Vista Home Basic Edition, Windows Media and Real Player may not play the DVDs correctly. You may want to download a free media player from download.com. http://download.cnet.com/2000-20_4.html Place a tick in either windows software or the all software box on the home page you should see a search tab just type in what you are looking for IE: Media Player you might have to try a few times to get it right You will then have to manually play the DVDs each time. Choose the action you wish Windows to perform each time you play a DVD on the acer laptop(from the dropdown menu). You will have at least two media players to choose from, or you can simply choose "take no action" which is good if you are not using the media player choices in that menu. Eject the DVD and reinsert it into your Acer laptop. All your DVDs should now play successfully with your chosen media player each time. Locate the controls on the bottom of your screen. They are standard DVD controls as well as a counter should you need to adjust volume or pause the DVD. You can press F11 for full screen view if you no longer need controls and are ready to watch your DVD.

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1 Answer

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Try checking in the bios if your cd/dvd is detected there. Try also removing the cd/dvd drive from the laptop and putting back in again. If it still not detected in the bios, have it replaced.

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You need to go into your BIOS and see if the computer is recognizing that you have a hard drive installed. Sometimes the bios forgets and needs to find it prior to the install.
Look in your manual for the procedure to get into your bios....most of the time, it is tapping the delete key right after power up. Be careful not to change any of the settings if you don't know what you are doing or you can make your laptop into an expensive door stop.
Semper Fi,
Z

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If your laptop won't detect DVD drive try and check connection first. Turn your laptop upside down and remove three maybe four screw (deepens on laptop) directly over a DVD drive and pull drive out. Blow some compressed air inside of laptop and check for anything abnormal on drive itself. Then put it back in and check if it works. If not it's either bad DVD drive or bad motherboard. Thanks and good luck.

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I do have the same problem, my laptop doesnt detects the DVD writer, checked with the acer support, asked me to check the motherboard and may need to change that.

Jan 31, 2010 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

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Try to use another DVD. you told you tried you old DVD from your toshiba. maybe is not compatible.. try in another.. then use your DVD in another laptop if the same from problem.check your board and DVD connection...if this under warranty bring to warranty..

if in Bios also can not detect this is hardware problem...

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try shutdown the laptop and then boot it, on the booting process go to the bios setup menu check if the dvd drives is enable or detecting on the on.

Try removing the dvd drive with the laptop off, replace the dvd drive and try to boot it again.

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My acer aspire 5315 dvd driver wont work


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