Question about Alpine Air XL-15 Air Purifier

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Air Purification Unit Model ALP-615

The fan and the LCD screen seem to be working fine. It is the Ozone feature that does not seem to be working... Don't hear that little sizzle type sound and the smell is not coming out... We did notice the word "water" on the screen which we have never noticed before. The unit is no where near any water... Can anyone give any suggestions? This unit is only 2 months old and had been working great!'

THANK YOU!
Karen
ms_dixie_davis@yahoo.com

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Moist air reduces the efficiency of ozone production for this unit. I am not sure what the water thing is about.

Did you try cleaning the glass plate or ceramic plate ozone producing unit with soap free ammonia? Also did you try using a pencil eraser on the contact points on the glass plate? I think the ammonia cleaning and contact points on the glass plate should be your first option. Check your maintenance on the units manual.

Try the manufacturers website for their trouble shooting guide...walks you through most problems and how to fix them.

Posted on Jun 23, 2008

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Posted on Jan 02, 2017

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