Question about Alpine Air XL-15 Air Purifier
The fan and the LCD screen seem to be working fine. It is the Ozone feature that does not seem to be working... Don't hear that little sizzle type sound and the smell is not coming out... We did notice the word "water" on the screen which we have never noticed before. The unit is no where near any water... Can anyone give any suggestions? This unit is only 2 months old and had been working great!'
Moist air reduces the efficiency of ozone production for this unit. I am not sure what the water thing is about.
Did you try cleaning the glass plate or ceramic plate ozone producing unit with soap free ammonia? Also did you try using a pencil eraser on the contact points on the glass plate? I think the ammonia cleaning and contact points on the glass plate should be your first option. Check your maintenance on the units manual.
Try the manufacturers website for their trouble shooting guide...walks you through most problems and how to fix them.
Posted on Jun 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 25, 2012 | Ecoquest Air Purifiers
Feb 21, 2011 | Ecoquest Fresh Air Air Purifier
Jan 17, 2011 | Alpine Air XL-15 Air Purifier
Dec 06, 2010 | Ecoquest Breeze AT Living Air Purifier
Oct 07, 2010 | Ecoquest Fresh Air Air Purifier
Jul 16, 2010 | Alpine Air XL-15 Air Purifier
May 10, 2010 | Alpine Air XL-15 Air Purifier
Apr 08, 2008 | Holmes Products (HAP223-UC2) Air Purifier
Jul 05, 2014 | Alpine Air XL-15 Air Purifier
425 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: