Question about Dell Dimension 4700 PC Desktop

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Dell Dimension 4700 CD/DVD drive not reading

When a cd is placed in drive it spins and green operating light flashes very fast, after maybe a minute or two the light goes out but nothing is read.
The drive is recognised on Device Manager. This happens with all cd's placed in the drive whether they be data, music etc.

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  • 3 more comments 
  • Swimace Jun 07, 2008

    Every time I go to put in a DVD into the CD/DVD Drive green light goes on and that's about it. It's a CD/DVD so it should read my DVD's not just CD's. How do I fix this?

  • Anonymous Nov 13, 2008

    Same problem; since this happened my comp. makes a constant "whirring" noise, like the fan is on overdrive or something.

  • Anonymous Apr 11, 2009

    This only happens with DVDs for me. The drive went bad about six months after we purchased the computer and dell sent a replacement and it was professionally installed. the drive has stopped working again and this leads me to believe it is a problem with the production of this drive. i am able to get some use out of the drive by unistalling and reinstalling it. it only works for a little but it is better than nothing.

  • Anonymous Mar 20, 2014

    placing disk in cd drive nothing happens

  • Anonymous Mar 20, 2014

    Nothing happens when a disk is inserted into the disk drive



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  • 79 Answers

The CD Drive has probably gone bad. You will have to buy a replacement drive. I recommend The price will be about 30$ for a DVD burner. If you want just a DVD player or CD Burner then it will be even cheaper. Dell provides a very easy to read step by step guide with pictures on replacing your drive here:

Good Luck!

Hope this helped!

Posted on May 01, 2008


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Maybe your cd cannot be read anymore by your CD drive.
be sure that the cd is cleaned and no crack traces on it.
Please try another a very new CD/DVD to see if the CD drive can read.

if read then, your cd is damage. but there is some CD drive that cannot read some cd disc. You should select maybe the cd rom compatibility.

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