Question about Canon PowerShot S3 IS Digital Camera

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When I go to zoom in lens error restart camera shows up

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Apologies for the extreme delay in answering, I've just been specifically searching for old unanswered questions. I realise that the information is probably far too late for you, but it may help others searching the site for answers to the same problem.

Your camera has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Please take a moment to rate the free answer I have provided.

Posted on Oct 06, 2010

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Restart camera= power off and power on. Probably you have a zoom lens stucked.

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My zoom will not come out, just clicks trying to come out.


Stuck zoom is the most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
This part can be easily replaced in most cameras.
The following video shows how to open a Nikon Coolpix P80:

http://www.desmontalo.com/?p=277

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Lens error, restart the camera. How to retart. The zoom lens projected is not getting back again When the camera was on, the zoom lens cameout and got struct and not going inside. we get a instruction as...


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

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I'm not sure if this will work as I have yet to try this for my self. But according to others who have had this problem pulling lens out while camera is off and then restarting camera works. If this does work please notify. Or just tell me what happens when this is done

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I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/

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Dear Grammie,

You have either experienced a lens error or your zoom dial is broken (both usually caused by some sort of impact damage, but which can be spontaneously occuring).

Look for an error message on your camera's LCD screen such as "E18," or "lens error restart camera." If you do not see a lens error but simply cannot retract your zom lens (go into wide angle mode) via the zoom lever then it simply maybe a broken command dial. Either way, however, you will need to have the camera serviced in all likelihood. Call tech support at 1-800-828-4040 M-F from 8 am to 12 midnight EST and Saturdays until 8 pm EST. Hope this helps.

Sincerely,
HeavyDLB

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