Question about Kodak EasyShare M853 Digital Camera

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Cannot get device information

Whenever i plug in to the usb port, device install successfully however i get the message "cannot get device information" can yhou hel fme please?

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  • xxktourignyx Jul 31, 2008

    it says cannot get device info? wat does that mean and how do i fix it?

  • Candy_yums Sep 17, 2008

    same here and also, im not the administrator on my computer. But on my computer where i am the only user, it downloads the pictures.

  • Anonymous Dec 18, 2008

    it says cannot get device information when i plug in my usb to upload pictures to kodak easyshare

  • kerrynst Dec 24, 2008

    yes i have same problem and doesnt help...

    I need to instal camera but it does not give this model to choose and cd that came with camera only seams to be the software for managing the photos but not the drivers

  • ksndrabby Jan 04, 2009

    well , it's saying cannot get the device information . & i dont know what's going on with it .

  • Anonymous Jan 08, 2009


  • Anonymous Jan 15, 2009

    I have the same problem and Kodak's website addresses nothing about it to help

  • heatherperry Jan 29, 2009

    i have no idea whats wrong with it.

    the first few times i plugged my camera in it was fine.

    but then a box starting popping up saying "cannot get the device history"

    and then it wont download.

  • heyyya Feb 24, 2009

    i just got the knew Kodak touch screen camera yesterday, and my boyfriend came over last night &; we started taking pictures &; then at school i took more, and then i came home &; wanted to upload them &; is says "cannot read device information" &; idk how to fix it, i'm about to take it back but i really don't want to bc i love this camera its 10 mega pixels !! and its good. Does anyone know how to fix this seriously it makes me soo mad. ):

  • MANDUH Apr 10, 2009



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Posted on May 15, 2008

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SOURCE: cannot get device information

looks like you need to run the installation disc that came with the camera , first you should remove any information of camera register to your computer (unistall it) then run the program again ,hope this helps

Posted on Apr 22, 2008

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