Question about Palm Tungsten E2 Handheld

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I have a Palm Tungsten E2 PDA and the respective Palm software installed on my notebook. Connection from the E2 to the notebook is by USB cable. HotSync functions alright. I now also installed the Palm software to my desktop computer and have set it up with the same user name. When connecting the desktop to the E2 and trying to transfer the data from the handheld with the HotSync function nothing is happening. After a while I get a message saying:"The connection between your device and the desktop could not be established. Please check your setup and try again." Am I doing something wrong?

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Hi,

Many factors can influence synchronization

These steps will work ONLY with the HotSync software provided by Palm. If you use third-party synchronization software (IntelliSync, iSync, Missing Sync, etc.), contact the third-party developer for assistance.

Sometimes simply re-installing this software solves your issue.

Are you using window vista?

You'll need to install the latest version of Palm Desktop (get Palm Desktop 6.2). Check out the other information about compatibility at Windows Vista Info Center.

Before you can synchronize, this software needs to be running. Turn on HotSync Manager if necessary.

Perform a soft reset. This is a great trick for solving a number of problems.

Remove the USB HotSync cable, and connect it again.
Do the same with the other end that connects to your computer.

Check for lint or other particles on the HotSync connector on your Palm device. Blow on the connector (or use canned air) to remove the debris.Don't try to sync until the device is fully connected.

Look at the connectors and cables: check the connections between your device and your desktop computer.

Good luck.



Posted on Jul 20, 2010

  • hccby Jul 21, 2010

    It seems I found the reason why HotSync is not working using a USB cable connection.
    I found on the Palm support page a note that the 6.2. software does not work on a 64-bit OS and I have installed on my desktop Windows 7 64-bit.
    It is recommended using the wireless connection. Will try.
    Thanks for your assistance,

    Helmut


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Synchronization


Ensure that when you reinstall the drivers you start reinstalling with phone USB not connected to computer. That is a cause for error 1316.

Try also a replacement usb cable if you have on sometimes a bad cable can give you the error.

Sep 17, 2008 | Palm Tungsten E2 Handheld

1 Answer

My computer crashed. I have a backup of all my Palm files but am having trouble recovering them. Does anyone have instructions on how to restore backup files on a Palm Tungsten E2?


Hello.

Palm backups are located in the following directory: C:\Program Files\Palm\username>\ED\Backup\

When you HotSync a PDA that has undergone a hard reset, HotSync will compare the two devices. When it sees that the PDA is empty, it will attempt to reload any backup that exists on the PC. Once this data is reloaded, the PDA will ask to do a soft reset. This is simply a restart of the device and doesn't affect any of the newly installed data. This returns the PDA to working order, with all the data and programs functioning as they were before.

Hope this resolves your problem.

Jan 23, 2011 | Palm Tungsten E2 Handheld

1 Answer

Hello, it seems my palm Tungsten E2 is not compatible with Windows 7 (hotsync). Anything I can do or is there another PDA that will work? Thanks, I do need the PDA.


you need to uninstall the version of palm desktop that you alredy have and install the 4.14 palm desktop, with the hotsync manager that 4.14 includes you should have no more problems

Feb 01, 2010 | Palm Tungsten E2 Handheld

1 Answer

I cannot sync my Palm Tungsten E with MS Outlook.


  1. Step 1 Install the Palm Tungsten software. This software is required in order to sync Palm Tungsten with Outlook Express. To install the software, place the CD-ROM in your PC and follow the on screen instructions.
  2. Step 2 Use the HotSync cable included with your Palm to plug into the USB port of your PC. You will then plug the other end of the cable into your Palm Tungsten.
  3. Step 3 Open the HotSync Manager program on your PC through the "Start" menu or clicking on the icon. You can manage the different programs available for synchronization through this program. Select Microsoft Outlook as one of the applications that you want synched onto your Palm Tungsten.
  4. Step 4 Turn on the Palm Tungsten. You will see a star icon on the menu of your PDA. Tap this star with your stylus to start syncing Microsoft Outlook Express. A dialog box will appear on your PC during the process to know the progress of the synchronization.
  5. Step 5 Unplug the cable from your PC and Palm Tungsten once the sync is completed. As the Palm resets, you will now notice that Microsoft Outlook Express is available on the PDA.

Jun 25, 2009 | Computers & Internet

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Need Hot Sync module on backup PC


Plug your E2 into your pc and when it says new hardware found, install the cd. Do not continue till you have verified sync connection between pc and pda

Dec 11, 2008 | Palm Tungsten E2 Handheld

1 Answer

Palm tungsten


you may want to run through a few troubleshooting tricks
first try pulling out any extra USB type items that you remove and replace frequently (like a flash drive) and restart your computer after its done booting up you can try hotsyncing again. Make sure what you wanted to put on your PDA is still in the Hotsync manager box.
A PDA not wanting to hotsync is a very general statement. It is an indicator for many different problems.
-You may need a new hotsync cable
-try a different usb port on your computer
-you could open the PDA up and check if all the contacts are clean and connected (Warranty void alert)
-Try re-installing the PAlm desktop software
-If nothing else works put whatever application you're trying to hotsync onto a SD card and copy it from the card and onto the PDA

Tungsten Es are excellent PDAs and it doesn't have too many problems besides being too "basic". A problem like not hot syncing probably isn't an indicator of something really bad unless you've dropped it too many times.
If all else fails you may need to pick up a different PDA


Jun 19, 2008 | Palm Tungsten E2 Handheld

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