Question about Creative Labs ZEN V Plus MP3 Player

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FROOZEN The screem on my zen just freezes when I turn it on but i can still see the screem it freezes when it gets to the part that say zen and it just freezes to that part it dosnt go no more farther

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Posted on Apr 24, 2008

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Hi -
I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.

But I found reformatting the entire zen totally fixed it.

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

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http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=551,E=0000000000295096978,K=561,Sxi=19,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(20243),Kb=ww_english_add

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