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tim Powers
tim Powers Posted on Jul 20, 2010
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My XM radio stopped on Saturday and now I can olny get station 1, 0, and 247 Emergency weather? Do you know what I need to do to fix this?

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  • Posted on Jul 20, 2010
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Hello,

You will need to reset your XM radio, follow these steps to reset the radio,

Collect and read all of your XM radio documentation, which should include a manual and an 8-digit XM Radio User ID.
Refresh your XM radio through the XM radio website. Tune the radio to the XM preview channel and then input your XM user ID at the XM radio activation reset site. Allow a few minutes for the XM service to reset.

Also, you can manually reset the XM radio without going to the website. A general hard reset can be performed on the unit by selecting the "Menu" option and then selecting "Restore Factory Defaults". The wording may vary, but by selecting to restore all factory defaults the XM radio receiver will be returned to the state it was in when purchased.

Test the XM radio reception after the reset has been completed. Tune the XM receiver to the preview channel to see if the radio is receiving the requested satellite feed. If not, then contact the manufacturer of the receiver and not XM, as further XM radio resets may have to be performed by the manufacturer of the unit.
Take care.




  • tim Powers Jul 20, 2010

    I did the refresh 3 times with XM calling them. Now they sent me a email telling me to go see the dealer??? That is $85.00 a hour for them to just look at it

  • tim Powers Jul 20, 2010

    I did the refresh 3 times with DXM on the phone? This did not work? IThis all happened on Saturday when I went out to go to the store. all of a suddent my XM dioes not work? I was not sure if ther is something I am missing in the Manuals? The dealer ship wants me to pay $85.00 a hour just to look at it? Do you have any solutions

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