Question about Garmin Nuvi 350 Car GPS Receiver

2 Answers

No Map Data Available on Garmin nuvi350

Maps details changed, Map Info button is grayed out and getting "No Map Data Available" when entering a new location search - state or city, showing "No Matches Found".

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  • Garmin Master
  • 6,993 Answers

Hi,

I would suggest you reset the unit,if that doesn't solve the problem, then you will have to update your garmin nuvi, I think its out of date and needs to be updated. Follow the procedures below on how to update your garmin nuvi:

1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB.
2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 "
3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults).
4. Click "Start," "Programs," "Garmin" and " WebUpdater" to update your firmware and your maps. Periodically check and make sure your software is current.

Also, in case you don't know how to reset your garmin nuvi, you can follow the steps below: There are two types of reset;

Performing a Standard Reset

1. Slide the power switch all the way to the left (with the Nuvi's screen facing you).
2. Hold the switch in the position for at least eight seconds.
3. Push the switch to the right to power the Nuvi back on.

Performing a Factory Reset

1. Turn your Nuvi off by sliding the power switch to the left.
2. Press your finger against the bottom right corner of the touchscreen. Hold your finger in this position.
3. Slide the power switch to the right to turn the Nuvi back on. Continue to hold you finger against the screen until you see the factory reset prompt. Tap "Yes" to perform the factory reset.

Best regards


Posted on Jul 21, 2010

  • marystdmn Jun 26, 2011

    I will try this tomorrow as have to go out to eat

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  • Garmin Master
  • 2,130 Answers

Reset has nothing to do with this. If the map key is grayed out, then the map file "gmapprom.img" is missing. With no map file, the only detail on the screen will be the basic highways from the basemap file. You will also not be able to perform any searches, you will receive "No Match Found" error.

The map file needs to be restored.

Please see this link:

http://www.sharc.net/gps_lost_map.htm

- Jim

Posted on Jul 26, 2010

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Posted on Jan 02, 2017

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