Question about Brother IntelliFax-1860C Plain Paper Inkjet Fax

1 Answer

The fax machine will not send a fax. It just says "dialing" and then places a telephone call to the fax machine to which we are trying to send a fax. HELP!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 677 Answers

Hi,hold on will send you the solution. Thanks.

Posted on Jul 20, 2010

  • ikechukwu joshua
    ikechukwu joshua Jul 20, 2010

    You should
    unplug your fax machine from the phone wire and call your fax number to
    see if it is still busy. If it is then you have some other device
    sharing the line that is holding the line busy or a short in a wire.
    Remove all other devices (computer modem, credit card machine,
    cable/satellite box, alarm system etc) and check again. If it is still
    busy you may have to call your phone company to have them diagnose the
    problem. If the line is cleared start adding each device back to the
    line and check between each to see if the line busy's up. If it does it
    may be the device or the wire (the wire may be damaged and shorting the
    line).

    If your Canon fax machine will not send a fax, check to make sure the
    machine is set for the correct phone line type. Ensure the document is
    loaded correctly and the speed dialing code you put in was registered
    correctly. See that you dialed the correct number and that the telephone
    line is working. If the other party's fax machine is out of paper, your
    document most likely cannot be sent. In addition, the other party's fax
    machine must be compatible with your fax machine. Your owner's manual
    will have information on compatible machines.





  • ikechukwu joshua
    ikechukwu joshua Jul 20, 2010

    Use this link as a troubleshooting guide to fax machines.

    http://h10025.www1.hp.com/ewfrf/wc/docum...


    Hope it helps.


×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why is there no dial tone?


Connect a telephone in place of your fax machine. Listen for a dial tone. If you hear it, something is wrong with your fax machine connection.

Aug 15, 2015 | Brother IntelliFax-4100e Fax

1 Answer

How do i set my fax machine to recieve and send faxes


Dear
Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

To send a fax, put the document on the platen glass (face downward) or face upward in case of ADF.
press on hook dial, (here the dial tone on machines speaker)
dial the fax no. ( wait for call connection and here the fax Rx. tone)
press START.

To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.
Thanks.

Aug 11, 2014 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

HOW TO SEND A FAX


You can send a fax in a variety of ways. Using the control panel, you can send a black and white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
To send a basic fax (single- or multiple-page black-and-white fax) by using the control panel.These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing.
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded print-side down on the glass, and then select Yes.TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone, instead of the keypad on the control panel of the device. You can do this by plugging in a phone into the 2-EXT port on the back of the device. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
1. Load your originals. NOTE: This feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the control panel
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals print-side up in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure that your original is loaded on the glass, and then select Yes. 3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.

Apr 01, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I am not able to send fax from this printer.


Did you connect an external telephone to your machine? If not, please check the lower left side when the back faces you and there are two telephone jacks. the one is to connect to the telephone line and another to an external telephone unit. after connecting the two lines, you should be able to get a dial tone when you lift the telephone's handset. I dont personally use the numbers in the machine but I use the telephone I connected to the machine when sending fax. Just start dialing using the phone and send the fax/ send button when fax tone is heard. hope this works.

Jan 26, 2011 | HP LaserJet 3015 All-In-One Printer

1 Answer

We cannot send or receive a fax - no settings were changed


Hello,

If you can not send or receive faxes the machine most likely is not getting a dial tone.
Start by unplugging the telephone cable from the machine and from the wall jack and then plug it back in. Make sure you are reconnecting the telephone cable to the correct jack on the fax machine.

If this does not help, try using a different telephone cable or try connecting to a different wall jack.

If there is still no dial tone and the machine does not work, I recommend trying it in a completely different location. If this still does not work then you can safely say that the machine is broken.

Thanks,

Pat

Nov 08, 2010 | Samsung SF-5100 Plain Paper Laser Fax

1 Answer

Am trying to send a fax on brother 575. I placed the paper face down -- dialed the telephone number and pressed fax start. The receive messages comes up on my machine and the fax does not go...


My first assumption would be, since this appears to be a new fax machine for you, to ensure that the telephone line is plugged into the correct port on the fax machine. There are usually two ports, a telephone port and a line port, you want the telephone line to be plugged into the "line" port.

Let me know.

-David.

Nov 05, 2010 | Brother Office Equipment & Supplies

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

I can't send faxes, the screen says telephone. It


You may need to dial a prefix prior to dialing the phone number you're trying to fax. It could be as simple as putting a number "1" prior to dialing the number.

Jun 26, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

Not finding what you are looking for?
Brother IntelliFax-1860C Plain Paper Inkjet Fax Logo

Related Topics:

162 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

824 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...