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My spare Ricoh AP3800c has decided to show a SC541 warning, I understand that has to be reset in 'Service Mode' is it possible/safe to do this myself? if so can anyone give me an idiots guide to doing it? Thank you

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  • myrfin Jul 21, 2010

    My spare Ricoh AP3800c has decided to show a SC541 warning, I understand that has to be reset in 'Service Mode' is it possible/safe to do this myself? if so can anyone give me an idiots guide to doing it?. I have got as far as getting into Service Mode and down to
    Machine/datalog/counter reset. I have pressed enter at Oil supply: I got the following readout '00000000 sheets'
    and Fuser I got the following readout 02799784
    I pressed enter but no changes on either.
    Any suggestions Thank you

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Hi, if you're still needing help with the 3800c, the full manuals are available here :

michelsplace.fr

Posted on Sep 08, 2011

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For that you need to reset your printer settings. Press menu button of printer then enter in settings many then restore defaults all settings . Also pull ink cartridge from printer then reconnect then check. Let me know if you need further assistance. Thanks for using FixYa.

Posted on Jul 21, 2010

  • myrfin Jul 21, 2010

    Hi, thank you for the suggestion, the Ricoh ap3800c does not have ink cartridges, it a laser printer. can you clarify . regards

  • It has toner try with another toner then check.
    Also make sure for paper jam try to reset all settings to factory defaults .Then it will work fine.
    Let me know if you need further assistance. Thanks for using FixYa.

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Hello,

Power off the printer, wait a while and power on back, while the printer is loading, unplug the printer from the AC power source and wait for some minutes before you plug in back and power on. This should reset your Ricoh AP3800c printer. if problem persist, follow the below procedure.

Hold down the two arrow keys and count to 5, hit the enter key, the machine should be in service mode if nor repeat. use arrow key and scroll to machine press enter scroll to data log press enter scroll to pm counter reset press enter, scroll to fuser oil press enter and execute this mod Please. DO NOT GO INTO ANY THING ELSE or you could do serious damage to your machine!! If your machine has a Copy feature expander you must press Clear mode, Press 1-0-7 and then hold down the stop cancel key 4sec. go into copy mode press 7-804-809 press execute button again Please DO NOT GO ANY WHERE ELSE as damage can be done to your machine.

Take care.

Posted on Jul 20, 2010

  • 1 more comment 
  • myrfin Jul 20, 2010

    Hi thanks for that, I got to PMCounter ,enter

    when I scroll the only entries that relate to 'fuser oil' are 'Oil Supply, and 'Fuser', Follwing your warning I did not press these, which of these is the one that I want? regards John

  • Jimoh Adeleke Muyideen Jul 20, 2010

    Hello,

    From the two options, is it that the second option do not have oil at the front? because it is suppose to have it,if not, Use the oil supply.

    Take care.


  • myrfin Jul 20, 2010

    Hi I tried both oil supply : I got the following readout 00000000 shhets

    and Fuser I got the following readout 02799784

    I pressed enter but no changes on either.

    What am I doing wrong? , thanks

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