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I have a hp computer that we recently moved from one room to another..and now..i can not log into it.."it" keeps asking me for original password and there is no way i can locate it..i tried calling hp (staples) for assistance but they were no help..is there any way i can log onto this computer going around the original pass word..? i think once i get into it..i can contact people pc for help..but for now..i am not able to even send an e mail...any suggestions?

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Try to log in using the account name administrator and no password.
If you cannot change the account name press CTRL+ ALT+DELETE two times then type administrator for the user name. Do not type a password in the password box just click OK and hope that who set up the computer did not select a password. If this works proceed to the next paragraph, if it did not restart your computer pressing the F8 key during the boot screen until you can select the safe mode.
When you get into windows select start then run. Type control userpasswords2, and then click OK. Select your user name which you forgot the password and select Reset Password. Type in a new password and select OK. You now have a new password for that account.

Posted on Jul 20, 2010

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Posted on Jan 02, 2017

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