Question about HP DeskJet 810c InkJet Printer

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Printer Prints Blue Test Page but not in black

My black print cartridge was running out of ink but started printing in purple. However, when I replaced the black 15 cartridget with a new one, I I can't get it to print in either black or in color although test page (Windows XP) prints out in purple. Can anyone advise?

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Your color cartridge is probably empty as well. you can go to>control panel>printers and faxes> your printer >right click on preferences then click on services. Do all of the maintenance possible on your cartridges and see if that helps. Are your cartridges HP cartridges or generic refills?

Posted on Aug 15, 2008

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HP ink jet 1200..prints only test page after replacing the yellow cartridge.test page only shows black and blue inks are good.need help.


Important thing: HP inkjet printers having self align technology & its aligns automatically after replacing the ink cartridge/s.In the process of align it will prints align page &it will read it on the model.
Suppose if you replaced yellow cartridge, as usually it will print align page, but if one or more cartridges not printing properly align will not completes. Results every time it will prints the align page when its switching on. Align will completes only when all cartridges/print heads are in healthy condition.. Check the alignpage find out which colors are not printing properly, replace it to over come from this issue. Now you decide what to do?..

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Hi there, I have recently changed the black ink cartridge in my HP Deskjet 3845 printer, but it now prints with purple ink. Can you help?


have you cleaned the print head? done a test page? i had a simlilar problem with a lexmark but it turned out to be a refilled cartridge. if you are using genuine hp cartridges i would recommend printing a test page and checking the solid colours .

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00224&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=372330

hope this helps!

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ESP9 color prints begin coming out purple like


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Lexmark x1270 wont print color even though the cartridge is full.


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:

1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.

The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.

If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:

1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Next, try this printer self-test by following the steps given below:
1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know.

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1 Answer

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Hi,

Is it the ink cartridge contacts you already cleaned? If so, then you can also clean it using the tools menu from the printer panel:

-press setup menu, then go to tools
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-it will print a test page. If the printout is good, you can try printing again.

I hope this helps.

Regards,

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1 Answer

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