Thanks for the info, I appreciate your statement, you've provided sufficient info. I'll forward your this to our expert support team so that they can look into the matter and fix it if the transaction is related to us. I would also like to know what type of payment method did you use when you sign up for the 7 day trial? If I am right, we don't accept PayPal payment for premium assistance. (forgive me if I am wrong).
Moreover, if we are to charge from your account, we'd have charge you the total amount of $9.99.
Thanks for using FixYa.
You are welcome, please check back tomorrow so that you can find out the problem, if it's with us or not. I've forwarded your problem to the expert support team, i'll post the reply once i receive it from them. Perhaps they'll also send you an email regarding the issue.
Good luck.
Thanks for using FixYa.
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Thanks for your help. It's a bit of a mystery.
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