Question about APC Smart-UPS SURT6000XLI (APC1363) UPS System

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My apc SharePoint SURT6000XLI - 230V Smart UPS RT 6000VA wont turn on or charge the batteries

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  • dustin_a_bou Jul 20, 2010

    my apc SharePoint SURT6000XLI - 230V Smart UPS RT 6000VA doesnt turn on or charge the batteries. i want to talk to a certified apc technicion

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Try to remove the power cable from the wall outlet. Then check if you have a circuit breaker reset button. Press and hold it for 2 secs. Then press and hold the power button for 4 secs. Reinsert the power cable and turn on the machine. Check if it will beep continuously. If it did not charge and still wont turn on and with long and never-ending beep, it might be a battery problem or the main circuit of your machine. Contact APC for possible battery replacement.

Posted on Jul 20, 2010

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Check circuit breaker button if so equipped.
Check that the wall outlet has power with a lamp.
If the above doesn't solve the problem, it's likeley the batteries are bad or the circuitry inside the unit is bad.

Indicates a need to replace unit with a new one.

Posted on Jul 20, 2010

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