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My tomtom doesn't hold a charge and it has touble finding a location.

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First thing to check is are they actually being charged ALL the time you have them on charge. A couple of Ones which I've repaired myself had problems with the soldered joints for the connector on the printed circuit board. When the plug was wiggled about it made an intermittent connection and wasn't charging all the time.
Connect your charger and try wiggling the plug gently.
also your contacts may require cleaning this can be ddone by spraying "Switch Cleaning Lubricant" onto the contacts on the base of the unit.

Definitely make sure its actually charging, usually this can be done through the menus to see satellites and the battery life indicator. It will show if its charging or not...Electronic cleaner or even rubbing alcohol on a q-tip can work on the terminals. Making sure the charger is unplugged and the device battery is drained before cleaning should be a priority...

How old is the device. Despite what Garmin and Tomtom tell you Lithium Ion while being a good technology has its limitations, and the main limitation is its overall life span in combination with how fast it goes from what seems to be a good battery to something that barely holds a charge for a few minutes...

Its a standard lithium ion battery inside. It can be replaced relatively inexpensively. However getting too it can be tricky and I'd suggest reading up on battery replacement before attempting. Also for future reference keeping a lithium ion battery fully charged all the time will keep it lasting longer unlike older batteries that would develop a "memory" and benefit from being drained completely from time to time... the trouble finding location could possibly be attributed to the amount of power it gets from the batteries.

Posted on Jul 20, 2010


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Usually an old (or older) battery will no longer hold a charge ... or will only hold a small charge (that will let you run the GPS for only a few minutes).
Often, when the TomTom device is always connected to the charger (in a vehicle), where it charges every time the car is turned on, whether the TomTom is being used or not, the battery gets charged (partially or fully) often enough to use up the "maximum number of charge" cycles for the battery. Hence, it will no longer charge properly or hold a strong charge.
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Please rate my help++++Thanks for using FIXYA

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