Question about Casio DW290 1V Classic Alarm Chronograph Sport Watch

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Hi I have a Casio 388 AD-20 Divers Watch and would like to know if it can be serviced , and are there spares avaliable to bring the watch back up to scratch. Regards Neil

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Go to http://www.casio.co.uk/support/, you should be able to find what you want there.

Posted on Jul 20, 2010

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Posted on Jan 02, 2017

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1 Answer

I am changing the batteries in a Casio model 2271 watch. A small silver spring fell out during disassembly. Can you tell me where it goes back?


just bring your casio watch to casio service center, i'm sure they have what you are lookin for.

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Hi gregbrands,

If your watch is several years old, I would recommend sending it back to Casio for service and battery replacement. Contrary to what you may hear about solar-powered watches, the rechargeable batteries do not always last for 10-20 years. I've seen some go out in 2-3 years. This is a shorter lifespan than most standard lithium watch batteries.

You may have an authorized Casio service center near you also. If not, contact Casio at the following numbers:

For Repair support in USA at 1-800-706-2534 during regular business hours (currently Monday-Friday 9:00a.m. - 5:00pm EST, Saturday / Sunday 10:00 a.m. - 8:00 p.m.) For Technical support in USA at 1-800-435-7732 during regular business hours (currently Monday-Friday 9:00 a.m. - 8:00pm EST for all products, Saturday / Sunday 10:00 a.m. - 8:00 p.m)

The cost of your watch well justifies this kind of service, plus, they will assure it remains waterproof up to its specifications.

Let me know if I can help further.

Thanks, Bill

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1 Answer

Seiko M705 - 5A10 series divers watch. Time is Frozen


Have the batteries checked and an "AC" done to it. These watches generally have several batteries and the die off can be slow and only fail partially. The "AC" or all clear function will reset the circuit board and bring all your functions back.
As with any dive watch, be sure that you take it to a watch maker/technician that can reseal and pressure test the watch to insure it is safe for diving.

Sep 18, 2009 | Watches

1 Answer

I just purchased my son a Seiko Divers Automatic 200M watch for graduation. For the first few days, the watch worked, but ran about 15-20 minutes fast. Now it won't move at all? Tried wearing it for 8...


Hi mtrahan99. My advice is to take it back and get it replaced, particularly if you have only had it a few days. If they won't exchange it or refund you, get a repair under the guarantee. Automatic watches (and Seiko actually make some very good ones) don't need to be worn all the time to wind them, and the fact that it ran so fast and has now stopped would indicate something major like problems with the mainspring. Return it! Hope this helps; Eagle58

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If you go the goolgle and type in Casio Watch Manuals, it should direct you to the proper webpage for Casio Watch Manuals. The website asks for a 4-digit code, which is imprinted on the back cover of Casio Watches and surrounded by a box. If your watch does not have the 4-digit code surrounded by a box, it may be older than the website supports.

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1 Answer

Can i dive with this watch?


You definetely CAN NOT dive with this watch. It is good for swimming and snorkeling only. Real divers watches withstand at least 200 meters of depths and are specialy designed for it.
One of the best affordable divers watch manufacturers novadays is Seiko. Check Seiko website and learn about divers watches and all the features they have. List of waterproof markings and explanations are also available.
Do not forget to rate, please.

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Missing screw and band for Casio Alarm Chronograph mod 388


I am not sure that i have a solution but i am 100% intrested int hat watch mine has the same problem and it was my grandfathers, i sure would like to get a hold of you!!!! mandy laesser at g mail, thanks!

Nov 19, 2008 | Casio DW290 1V Classic Alarm Chronograph...

1 Answer

10 year old alarm chronograph


good morning ! your anadigi chronograph 388 is veery easy to operate,just change the battery then short the reset button the fix the case back and set the time use the crown and the button to set the time calendar and the alarm !thank you ! god bless !....

Sep 01, 2008 | Casio DW290 1V Classic Alarm Chronograph...

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