Question about SanDisk Sansa e250 MP3 Player

2 Answers

Sansa M250 Rhapsody Problem

I bought my Sansa M250 so that I could use Rhapsody to go. However, it will only play two or three songs before it tells me "Synchronize with your computer to continue playing music." Does anyone know how to keep this from happening? It's terribly frustrating!!

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  • nmbr3wads Apr 22, 2008

    I appreciate your swift response! However...

    ...the thing is, I do use Rhapsody's software, and I am signed up for the "Rhapsody to Go" service that is required for MP3 transportation of Rhapsody music. I've updated Rhapsody's M250 software, I've licensed and unlicensed the device, I feel like I've tried everything, but to no avail. Every time I sync up and relicense the music on the player, the player will only play two or three songs before asking me to sync again.

  • bj1972 Apr 23, 2008

    MP3 will not play music--shows it is but reads I need to synchronize to continue to play music

  • Anonymous May 05, 2008

    I have the same problem, but use Vista instead of XP. Is the DRM solution similar?

  • ChrissyD May 05, 2008

    Me too!! I'm having the same problem which is incredibly irritating that I pay monthly for the service just to sync to my Sansa, and it doesn't work. Please help!!

  • TechJinxed May 06, 2008

    I have the same problem and it just started in the past few days. I've had it since August without problems other then needing to link it once a month. All of a sudden, it won't download from rhapsody anymore (and i have the "to go" package, it hasn't changed). So I've tried updating the Sansa's firmware, restarting, etc. and nothing is working. I'm incredibly frustrated and ready to smash it.

  • Anonymous May 29, 2008

    i bough a sandisk sansa m250 and it let me listen to a few songs before telling me i need to synchronize to continue my music subscripition with rhapsody. HOW DO I MAKE THIS STOP!!!!!!!!!!!!!!

  • sglo Dec 30, 2008

    may mp3 keep say must synchronize to continue my subscription i have authorize and license both computer and mp3

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Solution 3: Make sure your Sansa player is in MTP mode.

If your Sansa is set to transfer using Mass Storage Class (MSC) mode, you will need to change it. First, check which mode your Sansa player is using:

1. Launch Rhapsody and connect your Sansa player.
2. Check the display on the device. It should either say MSC or MTP.

If the Sansa player shows MSC, change it to MTP:

1. Eject the device and unplug it from the computer.
2. On the device, push the Menu button.
3. Go to Settings > USB.
4. When you see 2 settings, Auto Detect and MSC, select Auto Detect. (Auto Detect causes the Sansa player to use MTP whenever possible.)

Then open Rhapdody and insert your device, & right click on it.
It should give you the option to authorize it. After authorized, if it is an approved device and "to-go" subscription you shold be able to send music to it. http://service.real.com/rhapsody/support.html?section=SansaRTG

Posted on Dec 04, 2009

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Unfortunately you are not going to be able to go online to sync your device...All music subscription such as napster and rhapsody require you to sync your device every single month using their actual software..The reason is to prevent customer from cancelling their music subscription..once you cancel your membership all the songs you have on your device will become useless.In another word, you are renting the music from the subscription company...

P.S.Please rate accordingly...
Thank You
Computerrep

Posted on Apr 21, 2008

  • Jean Sintulaire Apr 22, 2008

    Format the device completely and then do a DRM reset on your computer...

    To do a DRM reset..Assuming that you have windows xp..



    Click on your start menu on your computer, click on my computer..Click on tools, folder options, click on view, click on show hidden files and folders then uncheck the box for hide protected operating system..its going to give you a warning just disregard it..click on your C drive, documents and settings, all users and there should be a DRM folder there,,you want to delete the content of the DRm folder..not the folder itself...then restart your computer...follow the link below after that to upgrade your security component....

    http://drmlicense.one.microsoft.com/Indi...



    Then you should be all good to go

    Should you have any questions..let me know..
    P.S.Please rate accordingly...
    Thank You
    Computerrep

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1 Answer

My sansa clip wont play the songs it says synchronize with music subscription why


If your device can play some songs before, then it appears "...subscription..." meaning that Songs are protected or expired. You used Rhapsody to sync songs before? If so, trial expired or after 30 days the songs expired. Therefore, you need connect your device to Rhapsody do subscription.
Good luck

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Your Windows Media Player may need to be updated and the player may need to be formatted. Please try these steps: 1) If you do not have it installed yet, please install the latest version of WMP10. 2) Download and install the quick fix from: http://download.microsoft.com/download/7/e/0/7e055e3f-6014-43bc-b6ff-6a90ced1d032/WindowsMedia10-KB902344-x86-INTL.exe 3) Format m250 device using the Sync mode in WMP. 4) To test, transfer songs to the player using the software for your subscription music service.

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try formatting it or updating the firmware

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How can i transfer subscriptions from rhapsody to my sansa?


dear veronica,do you mean that you want to move the songs from rhapsody to your sansa?if so ,maybe i could help you .first,i have to tell you that all the music purchased from rhapsody is under DRM protection.which stops customers from playing the downloaded music with other portable devices like apple and so on .same as your sansa.so if you want to enjoy these songs with your sansa ,you have to use some tool to convert it .here is a detailed tutorial about how to do it .or if you still want to know the instruction ,please see this demo .(do not delete) utube.png

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Where's all my songs?! Or the folders, for that matter?


marth - in the menu, go to Settings --> USB Mode --> Autodetect; if it is already set to auto, then change to either MTP mode or MSC mode - one mode will show Audible/Recordings, and the other will show your Music
this player had a messed up file system, which is wqhy you're experiencing that problem
guest - your mp3 player is incompatible with protected Rhapsody WMA's - switch to Rhapsody's mp3-only subscription level, and reload the songs, and they will play fine (remember: with rhapsody, once your 30-day trial or subscription expires, any WMA files will become useless. Stick with their mp3 subscription, and you will be fine).
-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa m250 playlists


First you need to set your Sansa m250 mp3 player to MTP mode:

) Tap your menu button and select "Settings" > "USB".
2) On this screen, make sure that there is a check next to "Auto Detect" and NOT "MSC".

Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.

However, the music can still be accessed by switching the player back to MSC mode.


To transfer a playlist using Windows Media Player version 10:

- Make sure device is showing as an "audio device" and in MTP mode
- Create a playlist by right clicking a song in the library, add to>additional playlists>new or by saving a now playing list
- Select the Sync tab and click "Sync settings"
- Check "Synchronize device automatically"
- Set "View" to "All Playlists"
- Place a check next to the playlists they want to transfer to device
- Media Player should then sync those lists once you hit OK.
Once you Sync for the first time a new folder "Playlists" will appear in your m250 using Windows Explorer. Once that folder is created you can even use Windows Explorer alone to create playlists, all you have to do is right click on a song and choose create a playlist. Double click on playlist > Reference Tab, on the window you simply drag and drop your songs.

Hope this helps

Aug 28, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Rhapsody Issues


Format the device completely and then do a DRM reset on your computer...
To do a DRM reset..Assuming that you have windows xp..

Click on your start menu on your computer, click on my computer..Click on tools, folder options, click on view, click on show hidden files and folders then uncheck the box for hide protected operating system..its going to give you a warning just disregard it..click on your C drive, documents and settings, all users and there should be a DRM folder there,,you want to delete the content of the DRm folder..not the folder itself...then restart your computer...follow the link below after that to upgrade your security component....
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

Then you should be all good to go

Should you have any questions..let me know..
P.S.Please rate accordingly...
Thank You
Computerrep

Apr 22, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

My sansa e250


hey smart ones(sarcasm) why dont u just buy the Sansa e250v2

its pretty much the same thing, just without rhapsody, thats how me and my friends are, i bought the one with rhapsody features(Sansa e250R) so i can play the songs that i bought and get free music channels for it, where my friend on the other hand has the Sansa e250v2 without rhapsody, u can still use rhapsody but u cant get free music channels for it, or u could also download best buy music manager or rhapsody and set up a free 31-day account for it to stop saying that for a while, plus if u got ur Sansa e250R from Best Buy, they can replace it, or trade u the sansa that u have with the rhapsody-free one(without rhapsody)

Feb 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Wants me to "syncronize to continue music subscription"


I have the same problem, I have tried updating the clock using rhapsody, it should work for 30 days before needing to sync. ANY IDEAS anybody. I have requested help from SANDISK.

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MP3's appear on the player but not on the desktop


change your settings in Windows Media Player to allow the display of those songs

Jun 08, 2007 | SanDisk Sansa m250 MP3 Player

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