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Telephone callers get fax sound even when fax is in manual

Sometimes telephone callers get the fax sound even when the fax is set for manual reception - It is a shared line.

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  • John K May 22, 2008

    Sometimes during calls the caller gets cut off and the fax goes into recieve mode. This can happen at the start of a call or happen after the call has been going for 5 or 10 mins.

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  • 22 Answers

Sounds as though you are answer ing a phone that is not connected to the unit and you have the Man/Auto switch set to on. Press Function then Data Registration press Set using the > scroll to RX Settings press Set scroll to Man/Auto Switch make sure it is turned to Off.

Posted on Apr 22, 2008

  • C4n0ntech Apr 22, 2008

    I accidentally said right arrow it is suppose to be the Down arrow

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6ya6ya
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Posted on Jan 02, 2017

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Why does my handset no longer show my caller I.d. information? And the chargeight on my base stays on even when the hand set is removed, why?


Hi Debra,
There are several reasons that this could happen:
1. Your telephone company stopped the service, even though you are paying for it... Ask your telephone company to verify your Caller ID service is current.
2. There may be a problem with your Caller ID service. Ask your telephone company to check to see if there are any problems.
3. Sometimes the caller ID is delayed, try letting incoming calls ring at least twice before answering.

The "charge" light staying on is very unusual, It could mean that the battery is failing, but if it is working properly, don't worry about it.

Best regards,
Bill

Oct 25, 2014 | Uniden DECT1560 DECT 6.0 Expandable...

1 Answer

Comm error 442


From the HP website:

420 V.34 negotiations have failed from the originating machine during phase 4. Phase 4 occurs after V.8 and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Solution:

Reattempt the fax reception at a different time when telephone line conditions have improved. 421 V.34 negotiations have failed from the originating machine during phase 3. Phase 3 occurs after V.8, before phase4, and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Solution:

Reattempt the fax reception at a different time when telephone line conditions have improved. 422 V.34 negotiations have failed from the answering machine during phase 4. Phase 4 occurs after V.8 and before the first T.30 frames are exchanged.

Solution:

1. Reattempt the fax reception at a different time when telephone line conditions have improved.

420 V.34 negotiations have failed from the originating machine during phase 4. Phase 4 occurs after V.8 and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Solution: Reattempt the fax reception at a different time when telephone line conditions have improved.


421 V.34 negotiations have failed from the originating machine during phase 3. Phase 3 occurs after V.8, before phase4, and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Solution: Reattempt the fax reception at a different time when telephone line conditions have improved.


422 V.34 negotiations have failed from the answering machine during phase 4. Phase 4 occurs after V.8 and before the first T.30 frames are exchanged.

Solution: 1. Reattempt the fax reception at a different time when telephone line conditions have improved.

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1 Answer

The answer machine on my VS 2000 phone answer machine has background noise of a TV so when someone calls and the phone switches to answer machine all the caller hears is a TV. I not even sure if its my TV...


Factors that predict the methods obserbed with with telephone. First the innovativeness of the telephones structures effects signal reception transmision also impressivness. Refer with telephone network provider to restore malfunct that would occured at the area mentioned.

Mar 01, 2011 | Cell Phones

1 Answer

How do I receive a fax?


If the machine is located away from the telephone, pick up the handset and dial 25 (the remote receiving ID) to receive faxes (remote reception).
bullet_s.gif If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, see the instruction manual supplied with your telephone.
bullet_s.gif If you have an answering machine connected to the machine that can carry out remote control operations, the security code for this function may be the same as the remote receiving ID. In this case, change the remote reception ID in REMOTE RX ID in REMOTE RX in RX SETTINGS under FAX SETTINGS.

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1 Answer

I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

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1 Answer

Cant receive faxes using sharp ux-108 model


If it sends ok, then it has probably been switched to "manual reception" or "telephone mode" from "automatic reception" -check manual on how to set.

Dec 04, 2009 | Sharp UX 108 Roll paper Thermal Fax

2 Answers

How do I use use a distinctive ring to separate the incoming fax from the incoming normal calls I want to direct to the answering machine. I am from S. Africa. I am using an all in one Samsung SCX-4521F. I...


Firstly, you will need to get a 2nd ringtone from your phone provider. Most of them will provide a designated "fax ring" (not a new number) for little or no cost.

In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different services.

Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring pattern you designate to be answered by the fax machine. Unless you change it, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the
extension telephone or answering machine plugged into the EXT. jack. You can easily suspend or change Distinctive Ring
Pattern Detection at any time.

Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need access to another telephone or someone available to dial your fax number from outside (a cell phone will do!).

To set up the DRPD mode:

1 Press Menu until “Fax Setup” appears on the top line of the display.
2 Press the scroll button ( or ) until you see “Receive Mode” on the bottom line and press Enter.
3 Press the scroll button ( or ) until you see “DRPD Mode” on the bottom line and press Enter.
4 When “Set” displays on the bottom line, press Enter.
“Waiting Ring” appears on the display.
5 Call your fax number from another telephone. It is not necessary to place the call from a fax machine.
6 When your machine begins to ring, do not answer the call.
The machine requires several rings to learn the pattern.
When the machine completes learning, the LCD displays “End DRPD Setup”.
If the DRPD setup fails, “DRPD Ring Error” appears. Press Enter when “DRPD Mode” displays and retry from step 3.
7 To return to Standby mode, press Stop/Clear.
When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu.

To receive faxes in the DRPD mode,
you need to set the menu to DRPD;

NOTES:
• DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.

• After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone. Then have
a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT. jack.

• In Tel mode, you can receive a fax by picking up the handset of the extension phone and then pressing the remote receive code Alternatively, you can press On Hook
Dial
(you can hear a fax tone from the remote machine) and then press Start on the control panel of your machine.
• In the Fax mode, the machine answers an
incoming call and immediately goes into fax
reception mode.
• In Ans/Fax mode, the answering machine answers an incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the call automatically switches to Fax mode.
• In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. This option is available only when you set up the DRPD Mode.

The full user manual for your machine is located here

Hope that is of help to you :)

Nov 09, 2009 | Samsung SCX 4521F All-In-One Laser Printer

2 Answers

Cannot send faxes on my all in one hp office jet 5610


If the recipient side is ringing, then the problem is on their end. It sounds like the receiving fax is not set for auto-answering a fax call. A receiving fax machine should pick up and start to attempt the reception even if the fax number is dialed from a normal voice-only telephone; the receiving machine has no idea if the caller is a fax or a regular phone. It should pick up regardless and start to negiotiate the fax (that's the high-pitched whistling sound at the beginning of the call).

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1 Answer

Phone hookup


First only plug the line in the LINE socket otherwise it wont receive.

Manual receive will probably be the best as conflict may occur with the answering machine and the fax. You will either not receive faxes or messages. Its a bit of a pain as you will have to be home to receive faxes. eg pick up the handset and press start.

Its the easiest. Unless you want to fiddle with both machines settings to use the fax/telephone mode.

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