Question about Office Equipment & Supplies

1 Answer

My canon mp970 says that it cannot recognize the PGBK ink, but there is still ink in the ink tank.

Posted by on

  • 2 more comments 
  • gogogatto Jul 05, 2008

    I have the the same problem! Canon MP970 Pixma is junk when this happens, no scan/copy/B&W prints, Just a "Cannot recognize cartidge" message. I replaced two cartridges in the Canon Pixma MP970 already and a third just had the same problem. All three were different colors! These were brand new cartridges. I printed no more than a total of 10 Photos and 30 text prints from it. I'm happy I'm not the only one experiencing this problem with the MP970.

  • mjmmm Oct 02, 2008

    I have a similar problem with my Canon MP970, it's constantly the Cyan cartridge that the printer cannot recognize.  
    Any permanent solution, or should I just return that to the store?
    Thanks in advance!
    My Best
    Markku

  • kimkim11 Oct 09, 2008

    i have the same problem. but with the yellow ink.  I am surprised that it will not even print a B&W copy.

  • mikolas Apr 28, 2009

    This thing is just a piece of ****!!! I've had Canon Pixma MP970 for a couple of months. A good side to the printer is that when it's working, it's working fine. Fast performance, flawless prints, high-quality scans. But see what happens when there's a LITTLE problem. When the Y (yellow) cartridge was up, it displayed a notice and WOULDN'T DO ANYTHING until the cartridge was replaced. NOT A SINGLE B-W COPY, NOT EVEN SCAN. Yesterday I had to buy a complete new set of cartridges (basic colours). Of course I am only buying the plain ones without chip - they're supposed to work as well as the 3x more expensive "official" ones. When I replaced them the printer said "CYAN cartridge was at wrong position" or something like that. What the heck??? It was right there - just brought it from the store (and replaced the chip)!! I never encountered this before. I've tried swapping the chips to see if I hadn't put a wrong one. I've tried putting back the empty one. Now it wouldn't recognize it. AARGH!!! Actually, I don't even need this cyan ink. I can do without colour prints until I have enough time to deal with the problem. I put it there just to get the darn thing to PRINT!!! That's what I have it for. We used to have another Canon printer years ago. Similar experiences. Seems that CANON is not able to produce a single RELIABLE ink printer.

×

1 Answer

Call phone support they will send you a new cartridge/

Posted on Apr 23, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How do you change the ink cartridge on a pixma mp970


Simply lift scanner bed and watch the cartridge carriage centralise for easy removal.

Mar 30, 2010 | Apple MFC Canon Pixma MP970 Drucker...

1 Answer

Canon MX850. Print blank after ink changes. The black ink, PGBK-5, ran out so I replaced it with a cheap generic ink tank. But it didn't work, nothing print, not even color copy. I thought the ink is bad...


That is a common problem on all Canon printers, the purge assembly on the right where the printhead parks, has a pump inside and hoses that go to the filters and ink absorbers. When that unit goes out you need a replacement. A job best done in a shop. When the printhead is not cleaned and primed properly you get blank pages no matter how full the inks are.

Dec 24, 2009 | Canon PIXMA MX850 Multifunction Printer

2 Answers

Canon ip4300; new printhead and PGBK ink cart but it won't print


call ok canon 800 number..their better than India CAll centres.

Dec 03, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

No usb cord in box


this is straight from canon.com
What's in the Box dot_line_sm.gif spacer.gif
dot.gif PIXMA MP970 All-In-One Printer dot.gif Power Cord dot.gif Print Head dot.gif Ink Tanks:
PGI-5 Black
CLI-8 (Black/Cyan/Magenta/Yellow/Photo Cyan/Photo Magenta) dot.gif Document Kit: Cross Sell Sheet
Easy Setup Instructions
Network Setup Guide
Quick Start Guide
Setup Software & User's Guide CD-ROM so it looks like you'll have to purchase a usb cord.
Mark

Apr 30, 2009 | Canon MP970 Photo All-In-One InkJet...

1 Answer

Hi ... MP970 User


there is another answere the mp970 can go thew acleaning cycle but if it clicks and the paper can smere ink real easly it will probly have to be replaced.

Sep 02, 2008 | Canon MP970 Photo All-In-One InkJet...

1 Answer

I am having a problem with my MP970 printer.It is telling me that it can not recognize an ink tank. The ink tank that is giving me the problem is almost full of ink. What's wrong?


I am having a problem with my epson FOTO R230 printer.It is telling me that
Parts inside your printer are at the end of their service life. See your printer documentation.

Aug 22, 2008 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Error: U150 the following ink tank cannot be recognized


Only thing you can do with the U150 error is replace the tank.

Jun 27, 2008 | Canon MP970 Photo All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

354 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

70387 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...