Question about Printers & Copiers

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When I print a letter I get the following response: "Make sure the printer cable is connected and that the printer is on line. To continue printing click retry. Windows will automatically retry after 5 secs." I tried all this and the paper prints only partial of the header and the above notice repeats.The rest of the page is blank.

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What kind of printer do you have?

Posted on Apr 21, 2008

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Color ink problem


Solution one: Check the ink levels To allow for full use of the cartridges, some printers continue to print even after the cartridges are completely out of ink. Follow these steps to check the ink levels in the Toolbox . The Toolbox is part of the standard printer software. Depending on the version of Toolbox on your computer, the appearance of the Toolbox features might vary.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. Print quality deteriorates as cartridges run out of ink.
  1. Click Start (c01827528.gif ), click All Programs , click the HP folder, and then click the icon for your HP printer (c02053172.gif ). The printer software opens.
  2. In the printer software, double-click Estimated Ink Levels . The Toolbox opens.
  3. Click the Estimated Ink Levels tab to display the estimated ink level of each cartridge. Figure 1: Estimated ink level indicator c02752297.gif Image: Estimated ink level indicator.
  4. If the ink level indicators show that a cartridge is low or empty, replace the cartridge.
  5. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Reset the printer Resetting the printer might clear the issues and allow the printer to function correctly again.
  1. Press the Power button (c01602202.gif ) to turn off the printer.
    NOTE: Pressing the Power button might not turn off the printer. This might happen if the printer is in an error state. Continue with these steps regardless.
  2. Disconnect the power cord from the rear of the printer. Figure 2: Disconnect the power cord from the rear of the printer c01869581.gif Image: Disconnect the power cord from the rear of the printer.
  3. Disconnect the USB cable from the rear of the printer. Figure 3: Disconnect the USB cable from the rear of the printer c01850063.gif Image: Disconnect the USB cable from the rear of the printer.
  4. Wait 30 seconds.
  5. Reconnect the USB cable to the printer. Figure 4: Reconnect the USB cable to the printer c01868577.gif Image: Reconnect the USB cable to the printer.
  6. Reconnect the power cord to the printer. Figure 5: Reconnect the power cord to the printer c01869582.gif Image: Reconnect the power cord to the printer.
  7. Press the Power button (c01602202.gif ) to turn on the printer.
  8. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Restart the computer Restarting your computer might resolve the issue.
  1. Save the latest changes to your files, and then close all your open programs.
  2. Click Start , and then click Shut Down . A dialog box opens.
  3. Select Restart . Most computers turn off, and then turn on again automatically.
    NOTE: If a dialog box opens with a message that it is now ok to turn off the computer, press the power button on the computer to turn it off. Then press the power button again to turn it on. After a few minutes, the computer is ready to print again.
  4. Reopen the file that you want to print, and then try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Check for blank pages in the print preview If the printer prints all pages correctly, but it adds blank pages to the printout, check for blank pages in the print preview.
  1. In most programs, click File , and then click Print Preview . If the program you are using does not have this option, consult the program manufacturer.
  2. Review the print preview for blank pages.
  • If the print preview reveals blank pages, delete the blank pages in the document, and then try printing again.
  • If the preview contains no blank pages, continue with the next solution.
Solution five: Check the USB cable If the printer connects with a USB cable, a faulty connection might cause the issue. Follow these instructions to check the USB cable.
  1. Make sure that the USB cable inserts all the way into its port on the rear of the printer. Use some pressure to push it in all the way. Figure 6: Insert a USB cable into the rear of the printer c01868577.gif Image: Insert a USB cable into the rear of the printer.
  2. Make sure that the USB cable inserts all the way into its port on the computer. Use some pressure to push it in all the way.
  3. If the issue persists, try replacing the USB cable with a known good cable.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Check the printer settings on the computer Issues with the printer settings on the computer might cause the printer to print blank pages. Follow these steps to check the printer settings on the computer. Step one: Check the default paper settings Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the printer might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 in)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 in)). Follow these steps to check the default paper settings.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the icon for your printer (c01532298.gif ), and then click Printing Preferences . The Printing Preferences window opens.
  4. Click the Paper/Quality tab, and then compare the settings in the Paper Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Paper Size drop-down menu, change the setting:
    1. Click the Paper Size drop-down list, and then select the size of the paper that is in the tray.
    2. Click Apply to save the settings, and then click OK to close the Printing Preferences window.
Step two: Print a test page Follow these steps in the order presented to print a test page. A test page might help determine if the printer installation caused the problem.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the printer icon (c01532298.gif ), and then click Properties . The Properties window opens.
  4. In the General tab, click Print Test Page . The printer prints the Windows XP Printer Test Page. Figure 7: Example of Windows XP Printer Test Page c01532301.gif Image: Example of Windows XP Printer Test Page.
  • If the Windows XP Printer Test Page prints successfully, you do not need to continue troubleshooting.
  • If the page is blank, continue to the next solution.
Solution seven: Print from an alternate program Follow these steps to try printing from an alternate program, such as Microsoft Notepad or WordPad, to determine if the current program is causing the issue.
  1. Browse to the location of your saved document, right-click the file, and then click Open With . A window opens with a list of programs.
  2. Select a program other than the program you are currently using to print the document.
  3. Open the file in the program, and then check the contents.
    NOTE: Most files open in plain text applications, such as Notepad or WordPad, even if the contents include unusual symbols or text that does not make sense.
  4. Try to print the file:
    1. Click File , and then click Print . The Print window opens.
    2. Select your HP printer from the Select Printer drop-down menu, and then click OK .
    If successful, the printer prints exactly what displays in the program window.
    • If the document prints successfully in the alternate program, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance.
    • If the document still prints blank pages in the alternate program, continue to the next solution.
    • here are a couple things you can try hope this helps you

Apr 19, 2013 | HP Deskjet 2050 All-in-One Printer

1 Answer

My printer Brother MF 5440-CN inject all in one is unBle print as it show unable init, machine error 4F.


Just checked a site - they suggest that you clear the purge counter, maybe this will help

Feb 29, 2012 | Printers & Copiers

1 Answer

HP Officejet 8500A connected via wireless network to a Mac only prints blank pages sent from the computer. It eprints docs sent via email, and it prints test pages. The only communication error seems to be...


following these steps for the Macintosh operating system, versions 10.5, 10.6, and 10.7.IMPORTANT: You must follow these solutions in the order presented to resolve the issue. NOTE:Some of the following solutions require you to restart the computer. Consider bookmarking this page on your Web browser, so that you can reference it after restarting the computer.Solution one: Check the ink levels To allow for full use of the cartridges, some products continue to print even after the cartridges are completely out of ink.Follow these steps to check the ink vels.NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible rinting delays. You do not need to replace cartridges until print quality becomes nacceptable.Click the Apple icon ( ), and then click System Preferences .Click Print & Fax in Mac OS X 10.5 and 10.6, or click Print & Scan in OS X 10.7.In the Printers section, click the name of your product. Your product displays in the right side of the window.Click Options & Supplies , and then click the Supply Levels tab NOTE:Depending on the product, the estimated ink level indicators might vary in appearance. Ink levels are estimated. If the levels are low or empty, replace and retry the print job again.Try printing again.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists , continue to the next solution. solution two: Restart the printer Restarting the product might clear some issues and allow it to function correctly again.Press the Power button ( ) to turn off the produc Pressing the Power button might not turn off the product. This might happen if the product is in an error state. Continue with these steps regardless.isconnect the power cord from the rear of the product.Figure 26: Disconnect the power cord Disconnect the USB cable from the rear of the product.Figure 27: Disconnect the USB cable Wait 30 seconds.Reconnect the USB cable to the product.Figure 28: Reconnect the USB cable Reconnect the power cord to the product.Figure 29: Reconnect the power cord Press the Power button ( ) to turn on the product.Try printing again.If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution.Solution three: Restart the computer Restarting your Macintosh computer might resolve the issue.Close all open programs. Make sure that you save the latest changes to your files.Click the Apple icon ( ), click Shut down... , and then click the Shut Down button.After the computer shuts down, wait for ten seconds, and then turn the computer on again.Reopen the file you want to print, and then try printing again.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists , continue to the next solution. solution four: Check for blank pages in Preview If the product prints all the pages in the print job correctly, but adds blank pages to the printout, check for blank pages in Preview.From the program you are using to print, click File , and then click Print .Click the PDF button located on the lower-left of your screen.Click Open PDF in Preview .This will save the document as a PDF and open in Macintosh Preview.Review the content for blank pages. Click File , and then click Print .Make sure the correct product model is selected, and then click Print If the print preview reveals blank pages, delete the blank pages in the document, and then try printing again.If the print preview contains no blank pages, continue with the next solution. olution five: Check the printer cables If the product connects with a USB cable or an Ethernet cable, a faulty connection might cause the issue. Follow these steps in the order presented to check the cables.Make sure that the cable connector inserts all the way into its port on the rear of the product. Use some pressure to push it in all the way. If an Ethernet cable connector has a broken clip, replace the cable.Figure 30: Insert a USB cable Figure 31: Insert an Ethernet cable Make sure that the cable connector inserts all the way into its port on the computer. Use some pressure to push it in all the way.If the issue persists, try replacing the cable with a known good cable.If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution. Solution six: Check the printer settings ssues with the print settings on the Macintosh computer might cause the issue. Follow these steps to check the print settings.Open the program you are using to print. Click File , and then click Print Click Paper Size: . Make sure the correct paper and paper size are selected and that the settings match the paper loaded in the product.Check all settings, making sure there are not more pages on the list than you intend to print.If these steps resolved the issue , you do not need to continue troubleshooting If the issue persists , continue to the next solution.Solution seven: Use TextEdit to print Follow these steps to try printing from TextEdit to determine if the current program is causing the issue. Click File , and then click New Finder Window .Click Applications , and then double-click TextEdit .Click File , and then click Print Make sure all settings are correct, and then click Print .If the document prints successfully in TextEdit, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance.If the document still prints blank pages in the alternate program, continue to the next solution.solution eight: cervice the product If you have completed all the preceding steps and are still experiencing a problem, service the product.Determine if your product is in warranty

Oct 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Getting blank print outs with one base line printed of symboles and letters mixed in Hp laserjet P3005.


The two most common problems that cause this are:

1. bad cabling. Check and make sure cables are properly seated and try a different cable if you have one.

2. wrong or corrupted print driver, try uninstalling and reinstalling the driver for the printer.

Jul 08, 2011 | HP LaserJet P3005n Printer

1 Answer

The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."


It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 10, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced] "ServerAdminUI"=dword:00000000 "Hidden"=dword:00000001 "ShowCompColor"=dword:00000001...


Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Dec 06, 2010 | Brother Printers & Copiers

1 Answer

Printer stopped printing and says its off line!


HI,

Im Rizwan from India, i would to tell u to check few things that will resolve this problem

SOLUTION:

NO 1: Check the Connection and power
1.Check the USB cable and the power line to the printer.
2.unplug and replug the cables at the PC an printer end.

NO 2:Check the printer status in control panel.
1.Click start - >Run.
2.In the run window type "control" (without quotes).control panel will open.
3.In the control panel, look for printers and fax and check the printer icon.
4.If printer icon says Offline, Right click on printer icon and select "use printer online"
5.Try printing, if it didnt print follow step NO 3.

NO 3:Restart the USB Composite Device.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET 720C
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Try printing Now, if it didnt work please response.

Thank you
Rizwan
rizwan84tx@gmail.com

Dec 06, 2008 | HP DeskJet 722c InkJet Printer

1 Answer

HP L7780 compatibilty to Windows Vista


Unplug cables blow them or use can air, if this is connected wireless, then try a hard connection with cables, if it is usb, get a tansfer cable. Also check the ink cartridges, too much ink on them replace them.

Jun 06, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

HP Deskjet F300 All-in-One series. Had been printing well,and then just stopped when half way thru a page. I turned it off for a couple of minutes,then on again, it finished printing the page, and will now...


Hello ,
We will start with a reset . Pull out the power cable from both ends.Let the cable stay isolated for 20 seconds . Then follow the steps below -
a. put the power cable to the wall socket first
b. press and hold the power and paper type button together and insert the power cable ...... do not release the buttons till all the light flash together - leave the buttons.
c. let the alignment continue if it does....
d. see if the printer is steady and perfect
******* If the printer does not turn on at all then try connecting to the different wall socket / connection....otherwise this printer needs servicing.

Apr 12, 2008 | Printers & Copiers

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